# I can't access mauitc anymore **URL:** \ **Category:** Product Support\ **Tags:** mautic-4\ **Created:** [June 7, 2023, 12:58am UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253 "2023-06-07T00:58:46Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![pedroaranda](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pedroaranda/32/9946_2.png) [@pedroaranda](https://forum.mautic.org/u/pedroaranda)\ **Post date:** [June 7, 2023, 12:58am UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/1 "2023-06-07T00:58:47Z")
**Your software** My Mautic version is: 4.2 My PHP version is: My Database type and version is: **Your problem** My problem is: from one moment to another, this message appeared when I wanted to enter mautic: ## The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. These errors are showing in the log: console.CRITICAL: Error thrown while running command “‘campaigns:update’”. Message: “There are no commands defined in the “campaigns” namespace. Did you mean this? mautic:campaigns” {“exception”:“[object] (Symfony\Component\Console\Exception\NamespaceNotFoundException(code: 0): There are no commands defined in the "campaigns" namespace.\n\nDid you mean this?\n mautic:campaigns at /opt/bitnami/mautic/vendor/symfony/console/Application.php:604)”,“command”:“‘campaigns:update’”,“message”:“There are no commands defined in the "campaigns" namespace.\n\nDid you mean this?\n mautic:campaigns”} Steps I have tried to fix the problem: I cleared cache and deleted the cronjob but none of this worked, Can somebody help me please? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [June 7, 2023, 7:54am UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/2 "2023-06-07T07:54:28Z")
Hi, those errors refer to your cronjobs. They are most likely wrong. You can post them here so we can help you. What happens if you try to run (in your mautic folder via ssh) `php bin/console cache:clear` ---
**Author:** ![pedroaranda](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pedroaranda/32/9946_2.png) [@pedroaranda](https://forum.mautic.org/u/pedroaranda)\ **Post date:** [June 7, 2023, 3:46pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/3 "2023-06-07T15:46:11Z")
thanks for your answer, My cronjobs are currently like this, I’ve been working like this for over a year, I already deleted the cornjobs and cleared the cache to see what happened and it’s still the same 0,15,30,45 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console mautic:campaigns:update 5,20,35,50 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console campaigns:update 10,25,40,55 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console campaigns:trigger 3,18,33,48 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console mautic:emails:send 0 0 \* \* \* sudo /opt/bitnami/letsencrypt/lego --path /opt/bitnami/letsencrypt --email=“paranda@arsenweb.com.mx” --http --http-timeout 30 --http.webroot /opt/bitn$ ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [June 7, 2023, 3:47pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/4 "2023-06-07T15:47:11Z")
> [@pedroaranda](#): > > 5,20,35,50 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console campaigns:update > > 10,25,40,55 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console campaigns:trigger Above is not correct, you need: 5,20,35,50 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console **mautic** :campaigns:update 10,25,40,55 \* \* \* \* sudo php /opt/bitnami/mautic/bin/console **mautic** :campaigns:trigger ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [June 7, 2023, 3:47pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/5 "2023-06-07T15:47:55Z")
When you clear the cache, make sure you do it with the right user. Bitnami can be tricky, I’m not sure which user they want you to run Mautic with. ---
**Author:** ![pedroaranda](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pedroaranda/32/9946_2.png) [@pedroaranda](https://forum.mautic.org/u/pedroaranda)\ **Post date:** [June 7, 2023, 4:07pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/6 "2023-06-07T16:07:09Z")
I’ve always cleared the cache with my username, and I hadn’t had any problems, technically I’m not good at linux at all, do you think you can give me a quote and I’ll give you the access so you can help me solve my problem? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [June 7, 2023, 5:37pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/7 "2023-06-07T17:37:51Z")
Hi, I take a look for free, just send me ssh access in private. ---
**Author:** ![pedroaranda](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pedroaranda/32/9946_2.png) [@pedroaranda](https://forum.mautic.org/u/pedroaranda)\ **Post date:** [June 7, 2023, 6:14pm UTC](https://forum.mautic.org/t/i-cant-access-mauitc-anymore/28253/8 "2023-06-07T18:14:44Z")
I already shared it with you, thank you