# I can't save changes and after that I get The connection has timed out

**URL:** <https://forum.mautic.org/t/i-cant-save-changes-and-after-that-i-get-the-connection-has-timed-out/31917>\
**Category:** Product Support\
**Created:** [May 1, 2024, 6:42am UTC](https://forum.mautic.org/t/i-cant-save-changes-and-after-that-i-get-the-connection-has-timed-out/31917 "2024-05-01T06:42:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![stevan314](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stevan314/32/11889_2.png) [@stevan314](https://forum.mautic.org/u/stevan314)\
**Post date:** [May 1, 2024, 6:42am UTC](https://forum.mautic.org/t/i-cant-save-changes-and-after-that-i-get-the-connection-has-timed-out/31917/1 "2024-05-01T06:42:10Z")

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**Your software**  
My Mautic version is:5.0.4  
My PHP version is: PHP 8.1 (ea-php81)  
My Database type and version is:MySQL , 8.0.36-cll-lve - MySQL Community Server - GPL

**Your problem**  
My problem is: I have a fresh installation of Mautic and when I try to create and save email template I’m getting notification **Your request could not be processed**  
and after that I can’t access Mautic, the entire server gets blocked.

These errors are showing in the log: Today’s Mautic error log is empty.

Steps I have tried to fix the problem: I have reinstalled the Mautic.