# I get the error message 500 "Internal Server Error"

**URL:** <https://forum.mautic.org/t/i-get-the-error-message-500-internal-server-error/16413>\
**Category:** Product Support\
**Created:** [October 2, 2020, 11:57pm UTC](https://forum.mautic.org/t/i-get-the-error-message-500-internal-server-error/16413 "2020-10-02T23:57:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hicham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/hicham/32/671_2.png) [@hicham](https://forum.mautic.org/u/hicham)\
**Post date:** [October 2, 2020, 11:57pm UTC](https://forum.mautic.org/t/i-get-the-error-message-500-internal-server-error/16413/1 "2020-10-02T23:57:18Z")

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**Your software**  
My Mautic version is: 3.1.1  
My PHP version is: 7.3.x

**Your problem**  
My problem is:  
I get the error message 500 “Internal Server Error”

These errors are showing in the log:  
[2020-10-02 10:37:39] mautic.ERROR: UPDATE CHECK: Could not fetch a release list: 403 (rate limit exceeded)    
[2020-10-02 12:00:47] mautic.WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file /home/digb/www/newsletter/app/bundles/ReportBundle/Builder/MauticReportBuilder.php - at line 437 {“file”:"/home/digb/www/newsletter/vendor/composer/…/…/app/bundles/ReportBundle/Builder/MauticReportBuilder.php"}   
[2020-10-02 12:00:57] mautic.WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file /home/digb/www/newsletter/app/bundles/ReportBundle/Builder/MauticReportBuilder.php - at line 437 {“file”:"/home/digb/www/newsletter/vendor/composer/…/…/app/bundles/ReportBundle/Builder/MauticReportBuilder.php"}   
[2020-10-02 12:01:23] mautic.WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file /home/digb/www/newsletter/app/bundles/ReportBundle/Builder/MauticReportBuilder.php - at line 437 {“file”:"/home/digb/www/newsletter/vendor/composer/…/…/app/bundles/ReportBundle/Builder/MauticReportBuilder.php"}   
[2020-10-02 12:11:38] mautic.WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file /home/digb/www/newsletter/app/bundles/ReportBundle/Builder/MauticReportBuilder.php - at line 437 {“file”:"/home/digb/www/newsletter/vendor/composer/…/…/app/bundles/ReportBundle/Builder/MauticReportBuilder.php"}   
[2020-10-02 12:11:45] mautic.WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file /home/digb/www/newsletter/app/bundles/ReportBundle/Builder/MauticReportBuilder.php - at line 437 {“file”:"/home/digb/www/newsletter/vendor/composer/…/…/app/bundles/ReportBundle/Builder/MauticReportBuilder.php"}   
[2020-10-02 12:12:08] mautic.WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file /home/digb/www/newsletter/app/bundles/ReportBundle/Builder/MauticReportBuilder.php - at line 437 {“file”:"/home/digb/www/newsletter/vendor/composer/…/…/app/bundles/ReportBundle/Builder/MauticReportBuilder.php"}

Steps I have tried to fix the problem:

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [October 3, 2020, 1:36am UTC](https://forum.mautic.org/t/i-get-the-error-message-500-internal-server-error/16413/2 "2020-10-03T01:36:56Z")

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Have you cleared cache? If not I would do that.  
Check out the [upgrade guide](https://docs.mautic.org/en/mautic-3-upgrade/upgrade-steps)  
[Upgrade error guide](https://docs.mautic.org/en/mautic-3-upgrade/mautic-3-upgrade-errors)

[And bookmark this for future reference.](https://docs.mautic.org/en)

What where you doing when this error happened?

> [@hicham](#):
>
> ERROR: UPDATE CHECK: Could not fetch a release list: 403 (rate limit exceeded)

> [@hicham](#):
>
> WARNING: PHP Warning - “continue 2” targeting switch is equivalent to “break 2”. Did you mean to use “continue 3”? - in file

> <https://stackoverflow.com/questions/54184707/warning-continue-targeting-switch-is-equivalent-to-break-did-you-mean-to-u/55718655#55718655>

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**Author:** ![hicham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/hicham/32/671_2.png) [@hicham](https://forum.mautic.org/u/hicham)\
**Post date:** [October 5, 2020, 11:37am UTC](https://forum.mautic.org/t/i-get-the-error-message-500-internal-server-error/16413/3 "2020-10-05T11:37:15Z")

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Hi,  
Thank you so much for your help, it’s working now !

Hicham