# I 'm at a loss **URL:** \ **Category:** Product Support\ **Created:** [August 8, 2016, 8:03am UTC](https://forum.mautic.org/t/i-m-at-a-loss/4795 "2016-08-08T08:03:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![klausv1304](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Post date:** [August 8, 2016, 8:03am UTC](https://forum.mautic.org/t/i-m-at-a-loss/4795/1 "2016-08-08T08:03:03Z")
I have an error with standalone forms integrated in a landing page. After filling in the form and press the submit button, Mautic sends no Email with the form content to an email adress. With the help of MxyzptlkFishStix, whome I will thank a lot at this point, he found out, that the problem depends on my installation of Mautic as a subdomain MxyzptlkFishStix documented this under [https://github.com/mautic/mautic/issues/2203](https://github.com/mautic/mautic/issues/2203) I have no other opportunity to install Mautic because of my joomla installation, my cron jobs are working well and I use mautic 2.0.1. How long do I have to wait now, till somebody gives me a solution for my problem? I`m a little bit under pressure because I try now for a longer time to get Mautic in move. Each time I think I solved all my little problems a new one apears. It seems to be an endless try & error row. So I ask the support to help me soon please and hope for a quick solution! Kind regards Klaus ---
**Author:** ![klausv1304](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Post date:** [August 8, 2016, 8:03am UTC](https://forum.mautic.org/t/i-m-at-a-loss/4795/2 "2016-08-08T08:03:03Z")
I have an error with standalone forms integrated in a landing page. After filling in the form and press the submit button, Mautic sends no Email with the form content to an email adress. With the help of MxyzptlkFishStix, whome I will thank a lot at this point, he found out, that the problem depends on my installation of Mautic as a subdomain MxyzptlkFishStix documented this under [https://github.com/mautic/mautic/issues/2203](https://github.com/mautic/mautic/issues/2203) I have no other opportunity to install Mautic because of my joomla installation, my cron jobs are working well and I use mautic 2.0.1. How long do I have to wait now, till somebody gives me a solution for my problem? I`m a little bit under pressure because I try now for a longer time to get Mautic in move. Each time I think I solved all my little problems a new one apears. It seems to be an endless try & error row. So I ask the support to help me soon please and hope for a quick solution! Kind regards Klaus ---
**Author:** ![klausv1304](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Post date:** [August 8, 2016, 11:32am UTC](https://forum.mautic.org/t/i-m-at-a-loss/4795/3 "2016-08-08T11:32:56Z")
I know this, I already asked my provider if this is possible and wait for an answer now. I have Joomla on the same plattform, this makes it a bit difficult. ---
**Author:** ![klausv1304](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Post date:** [August 8, 2016, 12:42pm UTC](https://forum.mautic.org/t/i-m-at-a-loss/4795/4 "2016-08-08T12:42:40Z")
OK I changed it but its still not sending. [http://mautic.equipe.cc/interesse-an-absicherung](http://mautic.equipe.cc/interesse-an-absicherung) ---
**Author:** ![klausv1304](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@klausv1304](https://forum.mautic.org/u/klausv1304)\ **Post date:** [August 8, 2016, 1:16pm UTC](https://forum.mautic.org/t/i-m-at-a-loss/4795/5 "2016-08-08T13:16:10Z")
I know but it works after deleting cache Thanks for your help