# I updated from the notification now i am getting 500 error

**URL:** <https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [August 5, 2022, 10:29am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968 "2022-08-05T10:29:42Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [August 5, 2022, 10:29am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/1 "2022-08-05T10:29:42Z")

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**Your software**  
\*My PHP version is : 8 lastest version  
\*My MySQL/MariaDB version is MySQL

**Updating Errors**  
\*I am Updating  
\*Upgrading via Web

_These errors are showing in the installer_ :  
Clearing Application Cache it is getting stuck at this step for last 45 min

_These errors are showing in the Mautic log_ :  
mautic is now giving 500 server error

**Your problem**  
_My problem is_ :  
mautic is now giving 500 server error

_Steps I have tried to fix the problem_ :

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**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [August 5, 2022, 1:28pm UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/2 "2022-08-05T13:28:15Z")

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Now it not working i am getting this error

# Oops! An Error Occurred

## The server returned a “500 Internal Server Error”.

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

I updated from the notification i got.

> **[404 Not Found](https://connect.edumple.com/)**

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**Author:** ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)\
**Post date:** [August 7, 2022, 7:08am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/3 "2022-08-07T07:08:49Z")

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I see the Mautic login box.

If you are still getting 500 error, try manually clearing out Mautic cache folder.

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**Author:** ![manas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/manas/32/6285_2.png) [@manas](https://forum.mautic.org/u/manas)\
**Post date:** [August 8, 2022, 6:40am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/4 "2022-08-08T06:40:23Z")

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i am able to see but one more user or team member is saying he is getting 500 error

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [August 8, 2022, 7:31am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/5 "2022-08-08T07:31:02Z")

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It is impossible to troubleshoot like this 🙂 Plz give more info.

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [February 20, 2023, 3:54pm UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/6 "2023-02-20T15:54:52Z")

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Hello,

How did you resolve this?

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 21, 2023, 8:19am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/7 "2023-02-21T08:19:07Z")

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Check if you have a vendor folder.

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [February 21, 2023, 9:18am UTC](https://forum.mautic.org/t/i-updated-from-the-notification-now-i-am-getting-500-error/24968/8 "2023-02-21T09:18:48Z")

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I was able to install by deleting the folder and ruithe command again.

Thank you.