# If a contact is in 2 segment, what happens?

**URL:** <https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793>\
**Category:** Product Support\
**Created:** [June 9, 2021, 12:59pm UTC](https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793 "2021-06-09T12:59:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![urbanspaceman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/urbanspaceman/32/556_2.png) [@urbanspaceman](https://forum.mautic.org/u/urbanspaceman)\
**Post date:** [June 9, 2021, 12:59pm UTC](https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793/1 "2021-06-09T12:59:12Z")

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Hi, if a contact is in 2 segment and I have scheduled an email for this 2 segments, the contact receive the email twice or only one time?

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [June 9, 2021, 2:31pm UTC](https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793/2 "2021-06-09T14:31:57Z")

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This depends if you are sending an email as a “marketing” or a “transactional” message. If your emails are defined inside a campaign as “marketing” then the contact will only receive the email once. Marketing emails are sent once to a contact no matter how many times that email appears in different campaigns.

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**Author:** ![urbanspaceman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/urbanspaceman/32/556_2.png) [@urbanspaceman](https://forum.mautic.org/u/urbanspaceman)\
**Post date:** [June 9, 2021, 2:58pm UTC](https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793/3 "2021-06-09T14:58:05Z")

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Thanks, is a marketing email (my first) as a newsletter  
the graphs in the email (after sent out) is very clear 🙂

🙂