# Ignored contact imports

**URL:** <https://forum.mautic.org/t/ignored-contact-imports/30406>\
**Category:** Product Support\
**Created:** [January 9, 2024, 12:08am UTC](https://forum.mautic.org/t/ignored-contact-imports/30406 "2024-01-09T00:08:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![mdcyntst](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@mdcyntst](https://forum.mautic.org/u/mdcyntst)\
**Post date:** [January 9, 2024, 12:08am UTC](https://forum.mautic.org/t/ignored-contact-imports/30406/1 "2024-01-09T00:08:33Z")

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**Your software**  
My Mautic version is: 5  
My PHP version is: 4.0  
My Database type and version is: mariadb 10.5

My problem is: Doing a cvs import (utf8), i get ignored entries. How do I determine why? I don’t see any logging in my logs. In fact I don’t see anything in my logs. Do I need to turn debugging up?

I did one small import that worked with one ignore.

I tried a test file with only one entry. ( I’m testing adding different tags). It’s ignored. I see nothing wrong with the delimiters.

Ok, just tried a test with two entries. The second loaded.  
Does the fist line need to have column headers? I saw a user script for bulk changes that required the first line be identifiers.

Thanks in advance