# Image not showing **URL:** \ **Category:** Product Support\ **Created:** [December 22, 2021, 7:31pm UTC](https://forum.mautic.org/t/image-not-showing/22123 "2021-12-22T19:31:50Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![imre](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imre/32/6555_2.png) [@imre](https://forum.mautic.org/u/imre)\ **Post date:** [December 22, 2021, 7:31pm UTC](https://forum.mautic.org/t/image-not-showing/22123/1 "2021-12-22T19:31:50Z")
**Your software** My Mautic version is: 4.15 My PHP version is: 7.4.23 My Database type and version is: 10.5.12-MariaDB-1:10.5.12+maria~bionic **Your problem** My problem is: When adding images to our emails they look fine in the preview option but for some reason when we send ourselves a test message all of the images are missing. Can anyone advise why this is occurring? Thank you in addvance! ---
**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\ **Post date:** [December 22, 2021, 7:55pm UTC](https://forum.mautic.org/t/image-not-showing/22123/2 "2021-12-22T19:55:18Z")
Hello @imre is there any chance remote content in your email client is disabled. If it s that might be the reason. If its not, try looking into source code of email message and see what is the path to the image, if you paste the link to image to browser, does it open an image? When you see the path, you might get a clue as to why this is happening. Hope it helps. Regards, M. ---
**Author:** ![imre](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imre/32/6555_2.png) [@imre](https://forum.mautic.org/u/imre)\ **Post date:** [December 22, 2021, 8:16pm UTC](https://forum.mautic.org/t/image-not-showing/22123/3 "2021-12-22T20:16:54Z")
Hello, thank you for your response. Link doesn’t open an image, I get this error message: [Error 404 (Not Found)\_\_1 - ...](https://share.getcloudapp.com/X6u846jv) url looks something like this, which is obviously off: [https://ci5.googleusercontent.com/proxy/uGUxdHXs0x-6ZqxxkToaCq5Ze3WOkLodYCgtP4OixPlYwctNfGSeiPirDf6VXl7e10sH2U8EzBJqVz6TCshtOtnlV0D5BUMvSrn3ZvTsBL7Lk6SL75mODO19R\_drt5aed\_Tb9CMXZOOq7dBT=s0-d-e1-ft#https://mail.conservativeblade.com/themes/conservative-blade/assets/cb-logo.png?v8b92a737](https://ci5.googleusercontent.com/proxy/uGUxdHXs0x-6ZqxxkToaCq5Ze3WOkLodYCgtP4OixPlYwctNfGSeiPirDf6VXl7e10sH2U8EzBJqVz6TCshtOtnlV0D5BUMvSrn3ZvTsBL7Lk6SL75mODO19R_drt5aed_Tb9CMXZOOq7dBT=s0-d-e1-ft#https://mail.conservativeblade.com/themes/conservative-blade/assets/cb-logo.png?v8b92a737) looks like two source urls to me ---
**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\ **Post date:** [December 22, 2021, 8:32pm UTC](https://forum.mautic.org/t/image-not-showing/22123/4 "2021-12-22T20:32:39Z")
It looks like you have two links glued together. first link (does not exist 404): [https://ci5.googleusercontent.com/proxy/uGUxdHXs0x-6ZqxxkToaCq5Ze3WOkLodYCgtP4OixPlYwctNfGSeiPirDf6VXl7e10sH2U8EzBJqVz6TCshtOtnlV0D5BUMvSrn3ZvTsBL7Lk6SL75mODO19R\_drt5aed\_Tb9CMXZOOq7dBT=s0-d-e1-ft](https://ci5.googleusercontent.com/proxy/uGUxdHXs0x-6ZqxxkToaCq5Ze3WOkLodYCgtP4OixPlYwctNfGSeiPirDf6VXl7e10sH2U8EzBJqVz6TCshtOtnlV0D5BUMvSrn3ZvTsBL7Lk6SL75mODO19R_drt5aed_Tb9CMXZOOq7dBT=s0-d-e1-ft) second link (with untrusted certificate): [https://mail.conservativeblade.com/themes/conservative-blade/assets/cb-logo.png?v8b92a737](https://mail.conservativeblade.com/themes/conservative-blade/assets/cb-logo.png?v8b92a737) I think those are the reasons your images are not showing. Regards, M. ---
**Author:** ![imre](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imre/32/6555_2.png) [@imre](https://forum.mautic.org/u/imre)\ **Post date:** [December 22, 2021, 8:46pm UTC](https://forum.mautic.org/t/image-not-showing/22123/5 "2021-12-22T20:46:11Z")
Thank you for your reply. Here is our issue: We are changing images by uploading them in the email builder: [Screen Recording 2021-12-22...](https://share.getcloudapp.com/bLux8PO4) So we don’t know how these urls would be “glued together”. What should we be checking? ---
**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\ **Post date:** [December 22, 2021, 9:07pm UTC](https://forum.mautic.org/t/image-not-showing/22123/6 "2021-12-22T21:07:36Z")
Hi, the url you pasted above is actually long string with two urls. Since I see in the video that you are actually uploading images to mautic only the second link should exist any way. And you should fix your certificate on [conservativeblade.com](http://conservativeblade.com) I would try to: - create really simple email with just one image and see if it works - check server permissions - maybe just for test try to use code mode and display an image like so: `` and see if the images show up. Regards, M. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [December 23, 2021, 3:40pm UTC](https://forum.mautic.org/t/image-not-showing/22123/7 "2021-12-23T15:40:18Z")
It was an ssl issue ---
**Author:** ![imre](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imre/32/6555_2.png) [@imre](https://forum.mautic.org/u/imre)\ **Post date:** [December 23, 2021, 3:44pm UTC](https://forum.mautic.org/t/image-not-showing/22123/8 "2021-12-23T15:44:27Z")
Thank you!