# Image upload with CKEditor **URL:** \ **Category:** Product Support\ **Created:** [March 13, 2015, 7:29pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658 "2015-03-13T19:29:14Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![gregy](https://avatars.discourse-cdn.com/v4/letter/g/ec9cab/32.png) [@gregy](https://forum.mautic.org/u/gregy)\ **Post date:** [March 13, 2015, 7:29pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/1 "2015-03-13T19:29:14Z")
Hi guys All we get is spinning wheel while trying to add slides via the Page Builder: [http://cl.ly/image/3E10371n252Q](http://cl.ly/image/3E10371n252Q) And the same happens with using the image tool in CKEditor directly: [http://cl.ly/image/2q0s2t3L342T](http://cl.ly/image/2q0s2t3L342T) ---
**Author:** ![gregy](https://avatars.discourse-cdn.com/v4/letter/g/ec9cab/32.png) [@gregy](https://forum.mautic.org/u/gregy)\ **Post date:** [March 13, 2015, 7:29pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/2 "2015-03-13T19:29:14Z")
Hi guys All we get is spinning wheel while trying to add slides via the Page Builder: [http://cl.ly/image/3E10371n252Q](http://cl.ly/image/3E10371n252Q) And the same happens with using the image tool in CKEditor directly: [http://cl.ly/image/2q0s2t3L342T](http://cl.ly/image/2q0s2t3L342T) ---
**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\ **Post date:** [March 13, 2015, 7:32pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/3 "2015-03-13T19:32:58Z")
Hi Steve, That’s been fixed with [https://github.com/mautic/mautic/pull/198](https://github.com/mautic/mautic/pull/198). Sorry about that. It slipped through us before releasing 1.0 :-/ If you prefer not to patch before we get the next patch version released, the work around is a manual upload of the image through ftp into media/images and enter the url to the image in the image dialogue. Thanks! Alan ---
**Author:** ![gregy](https://avatars.discourse-cdn.com/v4/letter/g/ec9cab/32.png) [@gregy](https://forum.mautic.org/u/gregy)\ **Post date:** [March 13, 2015, 8:58pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/4 "2015-03-13T20:58:53Z")
Thanks Alan We’re still testing and familiarizing ourselves with Mautic. Happy to wait for the next release. ---
**Author:** ![helmut](https://avatars.discourse-cdn.com/v4/letter/h/cab0a1/32.png) [@helmut](https://forum.mautic.org/u/helmut)\ **Post date:** [January 22, 2016, 12:28pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/5 "2016-01-22T12:28:05Z")
Hi guys, I have the same problem as mentioned above. I tried with 1.2.3 version and a git checkout from 21 Jan 2016. (1.2.4-dev). I see nothing in the logs. Any suggestions what i cab do to debug this problem ? Thanks, helmut ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 25, 2016, 11:56am UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/6 "2016-01-25T11:56:50Z")
It could be a filesystem permission issue ---
**Author:** ![balkee](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@balkee](https://forum.mautic.org/u/balkee)\ **Post date:** [April 27, 2016, 8:13pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/7 "2016-04-27T20:13:04Z")
I applied the PR 1506, and it’s still not working, I read and tried other similar posts on the forum, no results. If you have any ideas to try please let me know, desperate at this point… Self hosting on linux, nothing in mautic and httpd logs, filemanager just spins and nothing happens. ---
**Author:** ![balkee](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@balkee](https://forum.mautic.org/u/balkee)\ **Post date:** [April 29, 2016, 7:46am UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/8 "2016-04-29T07:46:49Z")
Yes, I cleared the cache (delete each time I try a different option), deleted browser history, I even tried one of the suggestions on this forum – refreshing the Assets folder. Running apache 2.4, php 5.4, mautic 1.3 . Thanks, ---
**Author:** ![balkee](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@balkee](https://forum.mautic.org/u/balkee)\ **Post date:** [April 29, 2016, 12:15pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/9 "2016-04-29T12:15:29Z")
When I inspect in the browser (where filemanager is trying to load), I see the following: “Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience” Any idea if this might be the cause? I’m also not sure about the .htaccess files – starting from the top level, there’s another under /app and /app/bundles … is there a specific way these need to be placed, modified, etc… ---
**Author:** ![dimaxjr](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@dimaxjr](https://forum.mautic.org/u/dimaxjr)\ **Post date:** [March 30, 2016, 4:00pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/10 "2016-03-30T16:00:31Z")
Hi Guys, Same issue here. All file permissions have been set. I’m using 1.3.1 version. Looking forward for any kind of solution. Tks, Francis. ---
**Author:** ![dimaxjr](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@dimaxjr](https://forum.mautic.org/u/dimaxjr)\ **Post date:** [March 31, 2016, 12:46am UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/11 "2016-03-31T00:46:46Z")
Works for me [https://github.com/mautic/mautic/pull/1506](https://github.com/mautic/mautic/pull/1506) ---
**Author:** ![huahinproperty](https://avatars.discourse-cdn.com/v4/letter/h/4da419/32.png) [@huahinproperty](https://forum.mautic.org/u/huahinproperty)\ **Post date:** [March 31, 2016, 2:42am UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/12 "2016-03-31T02:42:17Z")
Thank you @ alanhartless, I have got the uploader working, earlier I missed the code section, just applied the patch and it got working. Thanks @ djmaxjr for the confirmation and re-quoting the solution : [https://github.com/mautic/mautic/pull/1506](https://github.com/mautic/mautic/pull/1506) ---
**Author:** ![huahinproperty](https://avatars.discourse-cdn.com/v4/letter/h/4da419/32.png) [@huahinproperty](https://forum.mautic.org/u/huahinproperty)\ **Post date:** [March 22, 2016, 7:18am UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/13 "2016-03-22T07:18:36Z")
+1 @nichung Just installed it and having the same issue - Image doesnt upload, loader icon in image uploader stays forever. [http://postimg.org/image/53cjysgvd/](http://postimg.org/image/53cjysgvd/) - Settings page issue with “Save & close” or “Apply”, requires page refresh to reload content (and options dont save upon refresh) [http://postimg.org/image/v5m17j5nd/](http://postimg.org/image/v5m17j5nd/) Looking forward to the community advice, as it would be helpful if a patch exists or maybe a workaround in code instead of the FTP option. Many Thanks, Vik ---
**Author:** ![nichung](https://avatars.discourse-cdn.com/v4/letter/n/e36b37/32.png) [@nichung](https://forum.mautic.org/u/nichung)\ **Post date:** [March 6, 2016, 8:21pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/14 "2016-03-06T20:21:29Z")
Hey all, I’ve been having the same issue, and the config reports that all necessary folders are writable. The logs don’t report anything either. Is anyone else experiencing this issue, and if so, are you also using ftp to get around it? Thanks! ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 11:00pm UTC](https://forum.mautic.org/t/image-upload-with-ckeditor/1658/15 "2020-02-02T23:00:33Z")