# image uploading from wysiwyg

**URL:** <https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771>\
**Category:** Product Support\
**Created:** [November 13, 2015, 5:01pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771 "2015-11-13T17:01:17Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![mmelon](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmelon](https://forum.mautic.org/u/mmelon)\
**Post date:** [November 13, 2015, 5:01pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/1 "2015-11-13T17:01:17Z")

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Hi,  
  
  
  
I have successfully installed mautic on shared hosts using softaculous. I have tried to install it manually on a different server, but I am having problems with the image upload button in the landing page wysiwyg editor. When i go ‘browse server’ the file listing reports ‘No way.’ Like I am trying to do something illegal. I’ve checked in the configuration, and the relative images path is set to media/images, as it is on my other successful installs. Is this some permissions issue? Any help appreciated.  
  
  
  
Kind regards,  
  
Mike

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**Author:** ![mmelon](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmelon](https://forum.mautic.org/u/mmelon)\
**Post date:** [November 13, 2015, 5:01pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/2 "2015-11-13T17:01:17Z")

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Hi,

I have successfully installed mautic on shared hosts using softaculous. I have tried to install it manually on a different server, but I am having problems with the image upload button in the landing page wysiwyg editor. When i go ‘browse server’ the file listing reports ‘No way.’ Like I am trying to do something illegal. I’ve checked in the configuration, and the relative images path is set to media/images, as it is on my other successful installs. Is this some permissions issue? Any help appreciated.

Kind regards,  
Mike

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**Author:** ![mmelon](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmelon](https://forum.mautic.org/u/mmelon)\
**Post date:** [November 13, 2015, 5:15pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/3 "2015-11-13T17:15:31Z")

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for info, i installed it this way [http://freedif.org/mautic-opensource-marketing-email-automation/](http://freedif.org/mautic-opensource-marketing-email-automation/)

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**Author:** ![mmelon](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmelon](https://forum.mautic.org/u/mmelon)\
**Post date:** [November 14, 2015, 12:31pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/4 "2015-11-14T12:31:48Z")

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would anyone know if these permissions are right? [http://prntscr.com/92mk16](http://prntscr.com/92mk16)

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**Author:** ![mmelon](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmelon](https://forum.mautic.org/u/mmelon)\
**Post date:** [November 16, 2015, 10:20am UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/5 "2015-11-16T10:20:06Z")

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this is the output from filemanager.log. Still getting the no way error

`[16/11/2015 10:18:07]#81.128.158.158#Filemanager::enableLog - Log enabled (in /tmp/filemanager.log file)
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->root value /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->path_to_files /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/userfiles/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->doc_root value /var/www
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->separator value userfiles
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->doc_root value overwritten : /var/www/mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->dynamic_fileroot value /mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->path_to_files /var/www/mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->separator value images
[16/11/2015 10:18:07]#81.128.158.158#substr path_to_files : /
[16/11/2015 10:18:07]#81.128.158.158#path_to_files : /home/mickmelon/Web/mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::error - error message : No way.
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::enableLog - Log enabled (in /tmp/filemanager.log file)
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->root value /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->path_to_files /home/mickmelon/Web/mautic/app/bundles/CoreBundle/Assets/js/libraries/ckeditor/filemanager/userfiles/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->doc_root value /var/www
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::__construct $this->separator value userfiles
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->doc_root value overwritten : /var/www/mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->dynamic_fileroot value /mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->path_to_files /var/www/mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::setFileRoot $this->separator value images
[16/11/2015 10:18:07]#81.128.158.158#substr path_to_files : /
[16/11/2015 10:18:07]#81.128.158.158#path_to_files : /home/mickmelon/Web/mautic/media/images/
[16/11/2015 10:18:07]#81.128.158.158#Filemanager::error - error message : No way.
`

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [November 18, 2015, 12:48pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/6 "2015-11-18T12:48:26Z")

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Please, check if there are any errors in the app/logs folder

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**Author:** ![mmelon](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmelon](https://forum.mautic.org/u/mmelon)\
**Post date:** [November 23, 2015, 3:31pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/7 "2015-11-23T15:31:51Z")

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no. but i am installing into an unorthodox host. I am trying to get it working on [koding.com](http://koding.com). It’s a free ubuntu based vps. It’s only for development and not a production host.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/image-uploading-from-wysiwyg/2771/8 "2020-02-02T22:56:49Z")

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