# Images

**URL:** <https://forum.mautic.org/t/images/8303>\
**Category:** General Discussion\
**Created:** [April 24, 2017, 11:27am UTC](https://forum.mautic.org/t/images/8303 "2017-04-24T11:27:58Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 24, 2017, 11:27am UTC](https://forum.mautic.org/t/images/8303/1 "2017-04-24T11:27:58Z")

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Hi I’m having problems with no images in the builder showing, and they still don’t show on a live page.  
  
  
  
In the config general section ‘Relative path to the images directory,’ I had media/images. Mautic is in a subdirectory called email so I tried changing it to email/media/images but still does not work.  
  
  
  
I created a code view page

Code:

https://highestperforming.com/email/delete

and the image is displayed as the relative path, if I then visit that path

Code:

https://highestperforming.com/email/media/images/btn\_Facebook.png

the image shows up!  
  
Any help would be greatly appreciated

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 24, 2017, 11:27am UTC](https://forum.mautic.org/t/images/8303/2 "2017-04-24T11:27:58Z")

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Hi I’m having problems with no images in the builder showing, and they still don’t show on a live page.

In the config general section ‘Relative path to the images directory,’ I had media/images. Mautic is in a subdirectory called email so I tried changing it to email/media/images but still does not work.

I created a code view page `https://highestperforming.com/email/delete` and the image is displayed as the relative path, if I then visit that path `https://highestperforming.com/email/media/images/btn_Facebook.png` the image shows up!

Any help would be greatly appreciated

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 24, 2017, 11:42am UTC](https://forum.mautic.org/t/images/8303/3 "2017-04-24T11:42:02Z")

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Just in case it makes a difference I’m using https through ‘Lets Encrypt’ and installed Mautic through Softalcious in my cPanel

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 25, 2017, 12:56pm UTC](https://forum.mautic.org/t/images/8303/4 "2017-04-25T12:56:47Z")

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Anyone?

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**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\
**Post date:** [April 25, 2017, 6:32pm UTC](https://forum.mautic.org/t/images/8303/5 "2017-04-25T18:32:49Z")

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@MxyzptlkFishStix +1 on this answer

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 26, 2017, 6:58am UTC](https://forum.mautic.org/t/images/8303/6 "2017-04-26T06:58:29Z")

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Thanks @MxyzptlkFishStix but I have used the builder, not pasted any link.

I’m trying to get the media to show, but nothing show no matter what I set the configuration outlined in the original post

Can anyone help??

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 26, 2017, 12:35pm UTC](https://forum.mautic.org/t/images/8303/7 "2017-04-26T12:35:27Z")

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![](http://highestperforming.com/upload/Mautic.jpg) I have tried several times but all images show as a broken link (see top of screenshot).

The relative path to images in general config is set to media/images

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 26, 2017, 2:23pm UTC](https://forum.mautic.org/t/images/8303/8 "2017-04-26T14:23:52Z")

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How do I access the dev console? I cant see a setting

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 26, 2017, 5:36pm UTC](https://forum.mautic.org/t/images/8303/9 "2017-04-26T17:36:10Z")

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Thanks for the tip!

All the images show a 404 error in the console, seems to be because there is an extra part on the url.  
[https://highestperforming.com/](https://highestperforming.com/)email/email/themes/highestperforming/img/logo.gif

If I take the extra email/ out I can load the image in a separate tab.

Any idea how I can fix this? Its not from the media settings in the configuration as that works fine

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<div class="post-metadata">

**Author:** ![scottrdoel](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Post date:** [April 27, 2017, 7:05am UTC](https://forum.mautic.org/t/images/8303/10 "2017-04-27T07:05:14Z")

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That fixed it @MxyzptlkFishStix!

Thank you very much for your help, I cant thank you enough!!!
