# Importing contacts problems after updating to 4.1.1

**URL:** <https://forum.mautic.org/t/importing-contacts-problems-after-updating-to-4-1-1/22412>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [January 20, 2022, 2:23pm UTC](https://forum.mautic.org/t/importing-contacts-problems-after-updating-to-4-1-1/22412 "2022-01-20T14:23:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![patodorf](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/patodorf/32/3034_2.png) [@patodorf](https://forum.mautic.org/u/patodorf)\
**Post date:** [January 20, 2022, 2:23pm UTC](https://forum.mautic.org/t/importing-contacts-problems-after-updating-to-4-1-1/22412/1 "2022-01-20T14:23:33Z")

</div>

**Your software**  
_My PHP version is_: 7.4.27  
_MariaDB version is_: 10.2.39-MariaDB-1:10.2.39+maria~bionic

**Updating/Installing Errors**  
\*I am Updating via Web

_These errors are showing in the installer_ : N/A

_These errors are showing in the Mautic log_ :

* * *

[2022-01-15 17:58:48] mautic.ERROR: Symfony\Component\Filesystem\Exception\IOException: Cannot rename“/tmp/UrlGenerator.phpX2Pks8” to “/var/www/vhosts/posta.thepulso.com/httpdocs/var/cache/prod/UrlGenerator.php”. - in file /var/www/vhosts/posta.thepulso.com/httpdocs/vendor/symfony/filesystem/Filesystem.php - at line 290

* * *

[2022-01-15 18:52:34] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Filesystem\Exception\IOException: “Cannot rename\*“/tmp/catalogue.en\_US.ax33UoH.php6OvaE7” to “/var/www/vhosts/posta.thepulso.com/httpdocs/var/cache/prod/translations/catalogue.en\_US.ax33UoH.php”.” at /var/www/vhosts/posta.thepulso.com/httpdocs/vendor/symfony/filesystem/Filesystem.php line 290 {“exception”:"[object] (Symfony\Component\Filesystem\Exception\IOException(code: 0): Cannot rename “/tmp/catalogue.en\_US.ax33UoH.php6OvaE7” to “/var/www/vhosts/posta.thepulso.com/httpdocs/var/cache/prod/translations/catalogue.en\_US.ax33UoH.php”. at /var/www/vhosts/posta.thepulso.com/httpdocs/vendor/symfony/filesystem/Filesystem.php:290)"}

* * *

**Your problem**  
_My problem is_ :

After upgrading from 4.0.0 to 4.1.1, I started to see the errors in the logs that I mentioned earlier.

I found a problem that I’m not sure if is related but when I ran a contacts import in the background using a crone job it says “in process” but it never ends.

Sometimes I feel like Mautic hates me. 😂

_Steps I have tried to fix the problem_ :

Updating Schema & cleaning Cache