# In v2.14.0 Nothing Happens When I Click On Emails **URL:** \ **Category:** Product Support\ **Created:** [July 27, 2018, 8:49am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661 "2018-07-27T08:49:49Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![richardmerry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/richardmerry/32/178_2.png) [@richardmerry](https://forum.mautic.org/u/richardmerry)\ **Post date:** [July 27, 2018, 8:49am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/1 "2018-07-27T08:49:49Z")
Hi, I have just upgraded to v2.14.0 successfully (from v2.13) and when I click on ‘email’ (in Channels) nothing happens. Checked log and I get this but I don’t know what it means. I would really appreciate any help, thanks Log error message: [2018-07-27 14:41:12] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing ‘SELECT COUNT(_) AS dctrn\_count FROM (SELECT DISTINCT id\_10 FROM (SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.subject AS subject\_13, m0\_.from\_address AS from\_address\_14, m0\_.from\_name AS from\_name\_15, m0\_.reply\_to\_address AS reply\_to\_address\_16, m0\_.bcc\_address AS bcc\_address\_17, m0\_.template AS template\_18, m0\_.content AS content\_19, m0\_.utm\_tags AS utm\_tags\_20, m0\_.plain\_text AS plain\_text\_21, m0\_.custom\_html AS custom\_html\_22, m0\_.email\_type AS email\_type\_23, m0\_.publish\_up AS publish\_up\_24, m0\_.publish\_down AS publish\_down\_25, m0\_.read\_count AS read\_count\_26, m0\_.sent\_count AS sent\_count\_27, m0\_.variant\_sent\_count AS variant\_sent\_count\_28, m0\_.variant\_read\_count AS variant\_read\_count\_29, m0\_.revision AS revision\_30, m0\_.lang AS lang\_31, m0\_.variant\_settings AS variant\_settings\_32, m0\_.variant\_start\_date AS variant\_start\_date\_33, m0\_.dynamic\_content AS dynamic\_content\_34, m0\_.headers AS headers\_35 FROM mauxj\_emails m0\_ LEFT JOIN mauxj\_categories m1\_ ON m0\_.category\_id = m1\_.id WHERE m0\_.variant\_parent\_id IS NULL AND m0\_.translation\_parent\_id IS NULL ORDER BY m0\_.subject DESC) dctrn\_result) dctrn\_table’: Unknown column ‘m0\_.headers’ in ‘field list’" at /home/mailzers/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 71 {“exception”:"[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT COUNT(_) AS dctrn\_count FROM (SELECT DISTINCT id\_10 FROM (SELECT m0\_.is\_published AS is\_published\_0, m0\_.date\_added AS date\_added\_1, m0\_.created\_by AS created\_by\_2, m0\_.created\_by\_user AS created\_by\_user\_3, m0\_.date\_modified AS date\_modified\_4, m0\_.modified\_by AS modified\_by\_5, m0\_.modified\_by\_user AS modified\_by\_user\_6, m0\_.checked\_out AS checked\_out\_7, m0\_.checked\_out\_by AS checked\_out\_by\_8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user\_9, m0\_.id AS id\_10, m0\_.name AS name\_11, m0\_.description AS description\_12, m0\_.subject AS subject\_13, m0\_.from\_address AS from\_address\_14, m0\_.from\_name AS from\_name\_15, m0\_.reply\_to\_address AS reply\_to\_address\_16, m0\_.bcc\_address AS bcc\_address\_17, m0\_.template AS template\_18, m0\_.content AS content\_19, m0\_.utm\_tags AS utm\_tags\_20, m0\_.plain\_text AS plain\_text\_21, m0\_.custom\_html AS custom\_html\_22, m0\_.email\_type AS email\_type\_23, m0\_.publish\_up AS publish\_up\_24, m0\_.publish\_down AS publish\_down\_25, m0\_.read\_count AS read\_count\_26, m0\_.sent\_count AS sent\_count\_27, m0\_.variant\_sent\_count AS variant\_sent\_count\_28, m0\_.variant\_read\_count AS variant\_read\_count\_29, m0\_.revision AS revision\_30, m0\_.lang AS lang\_31, m0\_.variant\_settings AS variant\_settings\_32, m0\_.variant\_start\_date AS variant\_start\_date\_33, m0\_.dynamic\_content AS dynamic\_content\_34, m0\_.headers AS headers\_35 FROM mauxj\_emails m0\_ LEFT JOIN mauxj\_categories m1\_ ON m0\_.category\_id = m1\_.id WHERE m0\_.variant\_parent\_id IS NULL AND m0\_.translation\_parent\_id IS NULL ORDER BY m0\_.subject DESC) dctrn\_result) dctrn\_table’:\n\nUnknown column ‘m0\_.headers’ in ‘field list’ at /home/mailzers/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:71, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Unknown column ‘m0\_.headers’ in ‘field list’ at /home/mailzers/public\_html/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:101)”} [] ---
**Author:** ![pauloon](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@pauloon](https://forum.mautic.org/u/pauloon)\ **Post date:** [July 27, 2018, 3:28pm UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/2 "2018-07-27T15:28:13Z")
I’m having the same issue… When I try to log in directly to /s/emails I get the “Uh oh! I think I broke it.” Can someone help? Thanks! ---
**Author:** ![pauloon](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@pauloon](https://forum.mautic.org/u/pauloon)\ **Post date:** [July 27, 2018, 4:04pm UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/3 "2018-07-27T16:04:24Z")
Dear Richard, I followed these instructions and after database migrations it worked! [https://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](https://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful) See if you can do it. Regards, Paulo. ---
**Author:** ![richardmerry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/richardmerry/32/178_2.png) [@richardmerry](https://forum.mautic.org/u/richardmerry)\ **Post date:** [July 28, 2018, 6:52am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/4 "2018-07-28T06:52:04Z")
Hi Paulo, Thanks for your help, but that did not work for me. I also get an 500 Internal Server Error when I try to login directly to emails and campaigns. Any more help from anyone would be highly appreciative. Thanks Richard ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [July 30, 2018, 1:19am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/5 "2018-07-30T01:19:08Z")
@richardmerry @Paulo Neto delete cache and warm up it again // ---
**Author:** ![richardmerry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/richardmerry/32/178_2.png) [@richardmerry](https://forum.mautic.org/u/richardmerry)\ **Post date:** [July 30, 2018, 2:37am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/6 "2018-07-30T02:37:27Z")
@bizcrony thanks for your suggestion, but I’ve deleted cache (in cpanel file manager in ‘app’ then deleted the ‘Cache’ folder) as I know the cache is normally the cause of a lot of issues, but that did not resolve the issue. I appreciate any other suggestions ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [August 1, 2018, 8:17am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/7 "2018-08-01T08:17:16Z")
Better you delete cahce by ssh command. ---
**Author:** ![emoh](https://avatars.discourse-cdn.com/v4/letter/e/bcef8e/32.png) [@emoh](https://forum.mautic.org/u/emoh)\ **Post date:** [August 5, 2018, 9:13pm UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/8 "2018-08-05T21:13:39Z")
Sorry can you guide me to delete cache with ssh ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [August 6, 2018, 1:49am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/9 "2018-08-06T01:49:56Z")
@Dixie Use always like this [https://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful](https://johnlinhart.com/blog/uh-oh-mautic-upgrade-was-not-successful) ---
**Author:** ![cody-z-changgmail-co](https://avatars.discourse-cdn.com/v4/letter/c/3ab097/32.png) [@cody-z-changgmail-co](https://forum.mautic.org/u/cody-z-changgmail-co)\ **Post date:** [August 22, 2018, 9:40pm UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/10 "2018-08-22T21:40:22Z")
I am also having this same problem and have tried the steps listed above with no resolution. @richardmerry, please let me know if you ever solved this problem ---
**Author:** ![richardmerry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/richardmerry/32/178_2.png) [@richardmerry](https://forum.mautic.org/u/richardmerry)\ **Post date:** [August 28, 2018, 4:50am UTC](https://forum.mautic.org/t/in-v2-14-0-nothing-happens-when-i-click-on-emails/10661/11 "2018-08-28T04:50:40Z")
@YdocZ - sorry for late reply. No, I did not find a solution. I had to go back to version 2.13 from my backup.