# Info request "Custom Email:"

**URL:** https://forum.mautic.org/t/info-request-custom-email/3228
**Category:** Product Support
**Created:** [January 13, 2016, 11:26am UTC](https://forum.mautic.org/t/info-request-custom-email/3228 "2016-01-13T11:26:07Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [January 13, 2016, 11:26am UTC](https://forum.mautic.org/t/info-request-custom-email/3228/1 "2016-01-13T11:26:07Z")

</div>

Hello, after 1.2.3. upgrade, when a look at emails in leads history (Recent Events), I see the e-mail as follow:  
  
  
  
Custom Email: [e-mail object]  
  
  
  
Does anybody know what this added text “Custom Email:” mean?  
  
  
  
Thanks,

---

<div class="post-metadata">

### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [January 13, 2016, 11:26am UTC](https://forum.mautic.org/t/info-request-custom-email/3228/2 "2016-01-13T11:26:07Z")

</div>

Hello, after 1.2.3. upgrade, when a look at emails in leads history (Recent Events), I see the e-mail as follow:

Custom Email: [e-mail object]

Does anybody know what this added text “Custom Email:” mean?

Thanks,

---

<div class="post-metadata">

### Author: ![kuzmany](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kuzmany/32/390_2.png) [@kuzmany](https://forum.mautic.org/u/kuzmany)
#### Post date: [January 13, 2016, 12:49pm UTC](https://forum.mautic.org/t/info-request-custom-email/3228/3 "2016-01-13T12:49:57Z")

</div>

Custom email is from Lead \> Send Email

![](https://0i4qtg-ch3302.files.1drv.com/y3mpWWeKPGZ2lrz8kK-nxkWEY_yxiGftMPz-gNyIppGg78L-3p3C3dwx-FmNArZzUQs7Fr8B_JaULn2u0vT2VWVmqtEVyPG2fHUG5CRC8QrJCHx6UbHCqhadELXQliopyAamnxIw37c49FKBly9HvKNT-KwdjbAmgqBUtcDzo7xIoc/New%20Skitch.jpg?psid=1)

---

<div class="post-metadata">

### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [January 13, 2016, 1:40pm UTC](https://forum.mautic.org/t/info-request-custom-email/3228/4 "2016-01-13T13:40:08Z")

</div>

Thank you @kuzmany but I’m not using “Send email”. I’m sending this e-mail from a campaign and I don’t understand why I see this label (that wasn’t there before upgrading to 1.2.3.)

---

<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [January 13, 2016, 3:22pm UTC](https://forum.mautic.org/t/info-request-custom-email/3228/5 "2016-01-13T15:22:07Z")

</div>

@pietromantovani could you publish here a screen shot of the issue?

---

<div class="post-metadata">

### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [January 14, 2016, 11:27am UTC](https://forum.mautic.org/t/info-request-custom-email/3228/6 "2016-01-14T11:27:47Z")

</div>

@escopecz I’m seeing this: [http://imgur.com/o3HBB5r](http://imgur.com/o3HBB5r)

---

<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [January 14, 2016, 11:39am UTC](https://forum.mautic.org/t/info-request-custom-email/3228/7 "2016-01-14T11:39:58Z")

</div>

I see. So I think the “Custom Email” means that the email was personalized for that lead. Is something wrong with it?

---

<div class="post-metadata">

### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [January 14, 2016, 11:43am UTC](https://forum.mautic.org/t/info-request-custom-email/3228/8 "2016-01-14T11:43:01Z")

</div>

I think you right @escopecz , actually I’m using a custom made theme. So 1.2.3 show this label, nothing wrong about it, I’m just learning. Thanks.