# Insert token not working in email builder

**URL:** <https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059>\
**Category:** Product Support\
**Created:** [March 15, 2022, 2:39pm UTC](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059 "2022-03-15T14:39:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![chaftun](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chaftun/32/6653_2.png) [@chaftun](https://forum.mautic.org/u/chaftun)\
**Post date:** [March 15, 2022, 2:39pm UTC](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059/1 "2022-03-15T14:39:53Z")

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Hi everybody,  
I’m new to Mautic

My Mautic version is: 4.2.0  
My PHP version is:7.4  
My Database type and version is: 10.5.15-MariaDB-1:10.5.15+maria~bionic

My problem is: Insert token not showing in the text editor section as shown in the attached scrrenshot  
 ![Image 3](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d392b9c375567fc0641632b12135587ddda36736.jpeg)

These errors are showing in the log:

[2022-03-14 10:29:43] mautic.NOTICE: PHP Notice - Trying to access array offset on value of type null - in file /var/www/html/mautic/app/bundles/EmailBundle/Views/FormTheme/Email/_emailform\_dynamicContent\_entry\_filters\_entry\_filters\_entry\_widget.html.php - at line 14 {“mauticTemplateVars”:{“app”:"[object] (Symfony\Bundle\FrameworkBundle\Templating\GlobalVariables: {})",“value”:null,“attr”:{“class”:“form-control”},“form”:"[object] (Symfony\Component\Form\FormView: null)",“id”:"emailform\_dynamicContent\_0\_filters\_0\_filters\_\_\_name_\_",“name”:“ **name** ”,“full\_name”:"emailform[dynamicContent][0][filters][0][filters]

Steps I have tried to fix the problem:  
I tried to reinstall mautic it didn’t work idon’t have this problem with mautic 3

Thank you

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 15, 2022, 3:51pm UTC](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059/2 "2022-03-15T15:51:29Z")

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This feature is missing, you need to add the tokens as text:

> **[Variables | Mautic](https://docs.mautic.org/en/setup/variables)**
>
> . . Contact fields. Company Contact fields. Mautic Component tokens. Email specific tokens. Landing Page tokens. . Preference Center Landing Page tokens. . Dynamic Web Content tokens. Contact Monitoring. Search filters. Alphabetical list. . . ProTip....

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**Author:** ![chaftun](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chaftun/32/6653_2.png) [@chaftun](https://forum.mautic.org/u/chaftun)\
**Post date:** [March 15, 2022, 4:06pm UTC](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059/3 "2022-03-15T16:06:37Z")

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ok thanks 🙂

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**Author:** ![pierre\_a](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pierre_a/32/7031_2.png) [@pierre\_a](https://forum.mautic.org/u/pierre_a)\
**Post date:** [March 15, 2022, 5:04pm UTC](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059/4 "2022-03-15T17:04:32Z")

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@chaftun I have open a bug request on Github here : [Mautic variable do not appear on GrapeJS builder · Issue #10966 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/10966)

Pierre