# Install Fatal Error

**URL:** <https://forum.mautic.org/t/install-fatal-error/1767>\
**Category:** Product Support\
**Created:** [April 22, 2015, 7:37pm UTC](https://forum.mautic.org/t/install-fatal-error/1767 "2015-04-22T19:37:55Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![michaelgold](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@michaelgold](https://forum.mautic.org/u/michaelgold)\
**Post date:** [April 22, 2015, 7:37pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/1 "2015-04-22T19:37:55Z")

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Hi all,  
  
  
  
I’m getting this php error on install:  
  
  
  
Fatal error: Call to a member function isSupported() on a non-object in /[path]/vendor/symfony/finder/Symfony/Component/Finder/Finder.php on line 791  
  
  
  
Anyone seen this before?  
  
  
  
Thanks

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**Author:** ![michaelgold](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@michaelgold](https://forum.mautic.org/u/michaelgold)\
**Post date:** [April 22, 2015, 7:37pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/2 "2015-04-22T19:37:55Z")

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Hi all,

I’m getting this php error on install:

Fatal error: Call to a member function isSupported() on a non-object in /[path]/vendor/symfony/finder/Symfony/Component/Finder/Finder.php on line 791

Anyone seen this before?

Thanks

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**Author:** ![michaelgold](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@michaelgold](https://forum.mautic.org/u/michaelgold)\
**Post date:** [April 22, 2015, 7:39pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/3 "2015-04-22T19:39:25Z")

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php is version 5.4.36 and mysql is 5.5.42

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**Author:** ![michaelgold](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@michaelgold](https://forum.mautic.org/u/michaelgold)\
**Post date:** [April 22, 2015, 9:20pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/4 "2015-04-22T21:20:25Z")

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@alanhartless thanks for helping me find a solution to this in the slack forum.

I’m running a VPS with eaccelerator installed for PHP and that doesn’t play nicely with Doctrine / Symfony.

I disabled eaccelerator in the .htaccess file by adding these lines:

php\_flag eaccelerator.enable 0  
php\_flag eaccelerator.optimizer 0

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**Author:** ![michaelgold](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@michaelgold](https://forum.mautic.org/u/michaelgold)\
**Post date:** [April 22, 2015, 9:30pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/5 "2015-04-22T21:30:31Z")

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Once I got this fixed, I needed to install some dependencies to that were missing on my cpanel/whm vps.

Ran this as root:

pecl install apcu-beta  
yum install libicu  
yum install libicu-devel  
pecl install intl

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**Author:** ![michaelgold](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@michaelgold](https://forum.mautic.org/u/michaelgold)\
**Post date:** [April 22, 2015, 9:36pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/6 "2015-04-22T21:36:53Z")

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In order to set the folder and file permissions, I also ran these command as root in the mautic root folder:

chmod -R 755 .  
chown -R nobody:nobody .

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**Author:** ![renrin.ampan](https://avatars.discourse-cdn.com/v4/letter/r/258eb7/32.png) [@renrin.ampan](https://forum.mautic.org/u/renrin.ampan)\
**Post date:** [July 27, 2015, 11:50pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/7 "2015-07-27T23:50:25Z")

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How did you run the command in folder and file permission…

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**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [July 28, 2015, 1:55pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/8 "2015-07-28T13:55:56Z")

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Those commands have to be run via SSH.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:59pm UTC](https://forum.mautic.org/t/install-fatal-error/1767/9 "2020-02-02T22:59:10Z")

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