# installation Error **URL:** \ **Category:** Product Support\ **Created:** [October 16, 2017, 11:58am UTC](https://forum.mautic.org/t/installation-error/9710 "2017-10-16T11:58:38Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![shashankcodeholic](https://avatars.discourse-cdn.com/v4/letter/s/3ec8ea/32.png) [@shashankcodeholic](https://forum.mautic.org/u/shashankcodeholic)\ **Post date:** [October 16, 2017, 11:58am UTC](https://forum.mautic.org/t/installation-error/9710/1 "2017-10-16T11:58:38Z")
I have shared hosting. When I try to open it it’s showing following error message. PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server. ---
**Author:** ![shashankcodeholic](https://avatars.discourse-cdn.com/v4/letter/s/3ec8ea/32.png) [@shashankcodeholic](https://forum.mautic.org/u/shashankcodeholic)\ **Post date:** [October 16, 2017, 11:58am UTC](https://forum.mautic.org/t/installation-error/9710/2 "2017-10-16T11:58:38Z")
I have shared hosting. When I try to open it it’s showing following error message. PHP version 5.6.x requires the PHP configuration directive always\_populate\_raw\_post\_data be set to -1. This is handled automatically by the .htaccess file when using Apache and mod\_php5, but must be set manually in php.ini for other server configurations. Please add ‘always\_populate\_raw\_post\_data = -1’ to your php.ini and restart your web server. ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [October 16, 2017, 12:34pm UTC](https://forum.mautic.org/t/installation-error/9710/3 "2017-10-16T12:34:53Z")
You will have more problem with shared hosting after this but to solve this one you adding the line always\_populate\_raw\_post\_data = -1 to your .htaccess and is recommend run PHP 7