# Installation help, site is currently off line **URL:** \ **Category:** Product Support\ **Created:** [June 8, 2017, 8:08am UTC](https://forum.mautic.org/t/installation-help-site-is-currently-off-line/8680 "2017-06-08T08:08:31Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![newstart17](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@newstart17](https://forum.mautic.org/u/newstart17)\ **Post date:** [June 8, 2017, 8:08am UTC](https://forum.mautic.org/t/installation-help-site-is-currently-off-line/8680/1 "2017-06-08T08:08:31Z")
Hi guys I’ve just come across mautic and thinks it looks fantastic. I’ve tried installing it on my current site, I’m getting to the point where you add a username i.e step 2 and I get the error ‘The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.’ Trying to make it run on a Wordpress site at the moment although this will be changed in the coming weeks, I just wanted to test this out first Here’s my error\_log file [16-Feb-2017 23:43:30 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [16-Feb-2017 23:47:28 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:00:03 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:00:05 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:07:42 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:27 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:29 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:50 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:59 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:13:04 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:13:25 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:14:30 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:16:32 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:18:02 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:18:14 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:18:33 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 ---
**Author:** ![newstart17](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@newstart17](https://forum.mautic.org/u/newstart17)\ **Post date:** [June 8, 2017, 8:08am UTC](https://forum.mautic.org/t/installation-help-site-is-currently-off-line/8680/2 "2017-06-08T08:08:31Z")
Hi guys I’ve just come across mautic and thinks it looks fantastic. I’ve tried installing it on my current site, I’m getting to the point where you add a username i.e step 2 and I get the error ‘The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.’ Trying to make it run on a Wordpress site at the moment although this will be changed in the coming weeks, I just wanted to test this out first Here’s my error\_log file [16-Feb-2017 23:43:30 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [16-Feb-2017 23:47:28 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:00:03 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:00:05 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:07:42 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:27 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:29 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:50 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:12:59 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:13:04 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:13:25 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:14:30 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:16:32 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:18:02 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:18:14 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 [17-Feb-2017 00:18:33 Europe/London] PHP Warning: Module ‘intl’ already loaded in Unknown on line 0 ---
**Author:** ![danwaterloo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danwaterloo/32/77_2.png) [@danwaterloo](https://forum.mautic.org/u/danwaterloo)\ **Post date:** [June 9, 2017, 12:19am UTC](https://forum.mautic.org/t/installation-help-site-is-currently-off-line/8680/3 "2017-06-09T00:19:27Z")
This complaint is regarding the phptimezone settings. It looks like it’s trying to load the settings more than once… you might want to google that error…