# Installation Internal Server Error

**URL:** <https://forum.mautic.org/t/installation-internal-server-error/6793>\
**Category:** Product Support\
**Created:** [December 8, 2016, 9:26am UTC](https://forum.mautic.org/t/installation-internal-server-error/6793 "2016-12-08T09:26:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dirk](https://avatars.discourse-cdn.com/v4/letter/d/87869e/32.png) [@dirk](https://forum.mautic.org/u/dirk)\
**Post date:** [December 8, 2016, 9:26am UTC](https://forum.mautic.org/t/installation-internal-server-error/6793/1 "2016-12-08T09:26:27Z")

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Hi,  
  
  
  
I’m trying to install Mautic 2.3, but when I navigate to the Mautic folder to start the installation I get a 500 Internal server error:  
  
  
  
Apache/2.2.31 (Unix) mod\_ssl/2.2.31 OpenSSL/1.0.1e-fips DAV/2 mod\_bwlimited/1.4 Server at [www.xxxxxxxxx.com](http://www.xxxxxxxxx.com) Port 80  
  
  
  
Any idea what’s going wrong?

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**Author:** ![dirk](https://avatars.discourse-cdn.com/v4/letter/d/87869e/32.png) [@dirk](https://forum.mautic.org/u/dirk)\
**Post date:** [December 8, 2016, 9:26am UTC](https://forum.mautic.org/t/installation-internal-server-error/6793/2 "2016-12-08T09:26:27Z")

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Hi,

I’m trying to install Mautic 2.3, but when I navigate to the Mautic folder to start the installation I get a 500 Internal server error:

Apache/2.2.31 (Unix) mod\_ssl/2.2.31 OpenSSL/1.0.1e-fips DAV/2 mod\_bwlimited/1.4 Server at [www.xxxxxxxxx.com](http://www.xxxxxxxxx.com) Port 80

Any idea what’s going wrong?

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<div class="post-metadata">

**Author:** ![dirk](https://avatars.discourse-cdn.com/v4/letter/d/87869e/32.png) [@dirk](https://forum.mautic.org/u/dirk)\
**Post date:** [December 8, 2016, 9:00pm UTC](https://forum.mautic.org/t/installation-internal-server-error/6793/3 "2016-12-08T21:00:49Z")

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Thanks Fishstix, is there a way I can find out what causes the problem?  
I’m using a lot of scripts such as WP, vBulletin, … without problems on this server…

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<div class="post-metadata">

**Author:** ![dirk](https://avatars.discourse-cdn.com/v4/letter/d/87869e/32.png) [@dirk](https://forum.mautic.org/u/dirk)\
**Post date:** [December 9, 2016, 2:18pm UTC](https://forum.mautic.org/t/installation-internal-server-error/6793/4 "2016-12-09T14:18:00Z")

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I’m using PHP version PHP Version 5.4.45, could that be the problem?