# Installation Issue: Error code
**URL:** https://forum.mautic.org/t/installation-issue-error-code/4751
**Category:** Product Support
**Created:** [August 4, 2016, 4:38pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751 "2016-08-04T16:38:18Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 4:38pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/1 "2016-08-04T16:38:18Z")
I unzip the package and then uploaded the files to my desired location. This took a long time to do and I got several notifications from my FTP server saying “file already exists, overwrite?”, to each I said yes.
Once it was finally complete, I then went to the destination index.php file and got the following error:
Code:
Parse error: syntax error, unexpected T\_OBJECT\_OPERATOR in E:weblead2crmcomhtdocsmapindex.php on line 30
Any ideas?
---
### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 4:38pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/2 "2016-08-04T16:38:18Z")
I unzip the package and then uploaded the files to my desired location. This took a long time to do and I got several notifications from my FTP server saying “file already exists, overwrite?”, to each I said yes.
Once it was finally complete, I then went to the destination index.php file and got the following error:
```auto
Parse error: syntax error, unexpected T_OBJECT_OPERATOR in E:weblead2crmcomhtdocsmapindex.php on line 30
```
Any ideas?
---
### Author:  [@caleb.hurd](https://forum.mautic.org/u/caleb.hurd)
#### Post date: [August 4, 2016, 4:45pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/3 "2016-08-04T16:45:24Z")
Do you have git? It would probably be easiest to use that method to install it… I assume with the “E:” that you are doing this on a windows machine.
Here’s the local github application: [https://desktop.github.com/](https://desktop.github.com/)
And the repo: [https://github.com/mautic/mautic](https://github.com/mautic/mautic)
Once you install the App it should let you pull it down pretty seamlessly
---
### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 6:07pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/4 "2016-08-04T18:07:05Z")
It’s a windows server, yes; however, I do not host it. I just have FTP access. Can GitHub handle all of this via FTP?
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### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 6:48pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/5 "2016-08-04T18:48:46Z")
I believe PHP 5.3, but I can update all the way through 5.6 if need be
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### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 7:01pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/6 "2016-08-04T19:01:54Z")
GitHub is not supported by my webhost.
---
### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 10:22pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/7 "2016-08-04T22:22:47Z")
Anyone else have any ideas?
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### Author:  [@caleb.hurd](https://forum.mautic.org/u/caleb.hurd)
#### Post date: [August 4, 2016, 10:27pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/8 "2016-08-04T22:27:14Z")
Have you considered using a free account on [mautic.com](http://mautic.com)? (I think it’s limited based on certain volumes)… also, you could snag a free tier server on AWS and use the Bitnami image there to get Mautic up and running pretty darn fast (that’s what I did).
It sounds like a hosting issue to me, and the way that they have their servers configured.
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### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 10:31pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/9 "2016-08-04T22:31:10Z")
I actually did create a free account to test drive the tool and now I decided I would like to host it. I am in the marketing automation industry and I would like to host this platform on my own server and get the expanded capability.
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### Author:  [@caleb.hurd](https://forum.mautic.org/u/caleb.hurd)
#### Post date: [August 4, 2016, 10:37pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/10 "2016-08-04T22:37:15Z")
Definitely check out AWS then… I’m using SES to process the outgoing sending. I will send about 12 to 15 million e-mails in the next 6 months, and all for less than a hundred bucks per month in AWS server costs.
PM me if you’d like help setting it up.
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### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 4, 2016, 11:49pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/11 "2016-08-04T23:49:44Z")
I already updated it, but earlier today, I deleted my whole mautic folder, so I’m reinstalling it now. I was afraid some of those files might have been corrupt, anyway.
In my upload process, i saw the file, “Dashboard Controller” triggered and asked me to overwrite. Sounds odd to me considering this is a clean install, again.
---
### Author:  [@lead2crm](https://forum.mautic.org/u/lead2crm)
#### Post date: [August 12, 2016, 4:44am UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/12 "2016-08-12T04:44:52Z")
Just to follow up here, there was corrupt files on upload.
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### Author:  [@artaxerxes99](https://forum.mautic.org/u/artaxerxes99)
#### Post date: [September 8, 2016, 1:43pm UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/13 "2016-09-08T13:43:21Z")
I’m having exactly the same problem after uploading the latest Mautic to my server and then browsing to index.php:
Parse error: syntax error, unexpected T\_OBJECT\_OPERATOR in D:Hosting9673130htmlmauticindex.php on line 30
I uploaded the application files to my server via FTP, had about 20 errors during the process, and retried them all with apparent success.
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### Author:  [@artaxerxes99](https://forum.mautic.org/u/artaxerxes99)
#### Post date: [September 9, 2016, 10:23am UTC](https://forum.mautic.org/t/installation-issue-error-code/4751/14 "2016-09-09T10:23:30Z")
Update: I deleted all files from the server, and re-uploaded the files. I still get the same error message:
Parse error: syntax error, unexpected T\_OBJECT\_OPERATOR in D:Hosting9673130htmlmauticindex.php on line 30