# Installed Mautic using Docker and have issues enabling IMAP-PHP extension for email monitoring

**URL:** <https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288>\
**Category:** General Discussion\
**Created:** [June 12, 2023, 10:17am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288 "2023-06-12T10:17:03Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 12, 2023, 10:17am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/1 "2023-06-12T10:17:03Z")

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**Your software**  
My Mautic version is: v2.16.2

Installed Mautic using Docker.

**Your problem**  
My problem is: I have installed Mautic using Docker and Docker-compose.YML content is listed below for reference

* * *

version: ‘2’

services:

mauticdb:  
restart: always  
image: percona/percona-server:5.7  
container\_name: mauticdb  
volumes:  
- mysql\_data:/var/lib/mysql  
environment:  
- MYSQL\_ROOT\_PASSWORD=mysecret  
command:  
–character-set-server=utf8mb4 --collation-server=utf8mb4\_general\_ci  
networks:  
- mautic-net

mautic:  
restart: always  
image: mautic/mautic:latest  
container\_name: mautic  
links:  
- mauticdb:mysql  
depends\_on:  
- mauticdb  
ports:  
- 8080:80  
volumes:  
- mautic\_data:/var/www/html  
environment:  
- MAUTIC\_DB\_HOST=mauticdb  
- MYSQL\_PORT\_3306\_TCP=3306  
- MAUTIC\_DB\_USER=root  
- MAUTIC\_DB\_PASSWORD=mysecret  
- MAUTIC\_DB\_NAME=mautic  
- MAUTIC\_RUN\_CRON\_JOBS=true  
networks:  
- mautic-net

## volumes: mysql\_data: driver: local mautic\_data: driver: local networks: mautic-net: driver: bridge

Mautic is running fine but for catching emails, it seems i need to enable imap-php extension but i’m not sure how to make this imap-php extension since mautic is installed using Docker environment

Please help me on achieving my goal of detecting replies in mautic.

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**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [June 12, 2023, 11:51am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/2 "2023-06-12T11:51:19Z")

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After a quick look into the Dockerfile, it looks like imap extension is already installed for you. Maybe can you check if its enabled.

If it turns out it is not installed for some reason you can create your own docker image that you based on mautic image.

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<div class="post-metadata">

**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 13, 2023, 5:37am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/3 "2023-06-13T05:37:53Z")

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Could you help me? How to check if that Imap-php enabled in docker installed environment

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<div class="post-metadata">

**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [June 13, 2023, 7:22am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/4 "2023-06-13T07:22:54Z")

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Check phpinfo () page. I think it’s available within mautic. Or create a php file with the content

```auto
<?php

phpinfo();

```

visit the file via browser, then search for the imap extension in the output.

If it exists its enabled, if not its not.

Do not forget to delete the file once you are done exploring.

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<div class="post-metadata">

**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 14, 2023, 2:02pm UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/5 "2023-06-14T14:02:39Z")

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Imap is there in system info inside mautic and image of it is listed below

 ![Screenshot from 2023-06-14 19-30-03](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/ed78089ecf65ca79b8f784effa1f0bf9d1507986.png)

But still reply is not getting detected in mautic, Where will be problem?

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<div class="post-metadata">

**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [June 14, 2023, 2:36pm UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/6 "2023-06-14T14:36:48Z")

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Not sure what you mean by replies. Might be worth checking out monitored address setting

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**Author:** ![astrylis](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/astrylis/32/6421_2.png) [@astrylis](https://forum.mautic.org/u/astrylis)\
**Post date:** [June 15, 2023, 9:41am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/7 "2023-06-15T09:41:14Z")

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What do you mean by replies? Do you mean a lead replying to an email that is sent via mautic? Are you trying to capture the read or some other stats of emails sent to a lead/contact?

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<div class="post-metadata">

**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 15, 2023, 9:49am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/8 "2023-06-15T09:49:02Z")

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I have uploaded the monitoring address details for your reference and along with

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/0860cf667d4dcae91ef7cd44d74ce87f494fdc72.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/104edc59c0d2662b751ff598ad0891fa6af58715.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/df13701876c674b49595637318231bbd49f018b1.png)

i have replied to sender email id but still it doesnt detect it. Any idea of solving this issue?

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<div class="post-metadata">

**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 15, 2023, 9:50am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/9 "2023-06-15T09:50:49Z")

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lead replying to mail sent via mautic and thats replies are not getting detected

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<div class="post-metadata">

**Author:** ![astrylis](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/astrylis/32/6421_2.png) [@astrylis](https://forum.mautic.org/u/astrylis)\
**Post date:** [June 15, 2023, 9:54am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/10 "2023-06-15T09:54:38Z")

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Ok that makes a bit more sense to me. I don’t use this feature (too many contacts could reply, and we discourage our marketing dept from using it).

I dont think this is a docker issue.

I see everything is running on localhost. One thing you must do is view the email and reply in incognito mode. This is because mautic will know your are a logged in user and it will ignore it. Give that a try and see what happens.

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<div class="post-metadata">

**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 15, 2023, 10:06am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/11 "2023-06-15T10:06:59Z")

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I have replied but still it doesnt get detected in mauti as reply so far. I have replied from mobile phone as per your instruction

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<div class="post-metadata">

**Author:** ![gowtham2024](https://avatars.discourse-cdn.com/v4/letter/g/4491bb/32.png) [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Post date:** [June 15, 2023, 10:58am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/12 "2023-06-15T10:58:14Z")

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so far no reply got detected, any other suggestion?

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<div class="post-metadata">

**Author:** ![abdulhaq](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/abdulhaq/32/7605_2.png) [@abdulhaq](https://forum.mautic.org/u/abdulhaq)\
**Post date:** [June 15, 2023, 11:28am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288/13 "2023-06-15T11:28:39Z")

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Gmail and Yahoo overwrite return paths, which prevents contact replies feature from working. [See docs](https://docs.mautic.org/en/channels/emails/contact-replies)

 ![Screenshot 2023-06-15 at 4.26.25 PM](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5457f9d9550abfba48116f697c57ab400fb38eba.png)
