# Installing Mautic in a subdirectory, getting constant redirect **URL:** \ **Category:** Product Support\ **Created:** [February 19, 2016, 9:25am UTC](https://forum.mautic.org/t/installing-mautic-in-a-subdirectory-getting-constant-redirect/5835 "2016-02-19T09:25:50Z")\ **Posts on this page:** 6\ **Page:** 1

**Author:** ![marek.stopka01](https://avatars.discourse-cdn.com/v4/letter/m/6f9a4e/32.png) [@marek.stopka01](https://forum.mautic.org/u/marek.stopka01)\ **Post date:** [February 19, 2016, 9:25am UTC](https://forum.mautic.org/t/installing-mautic-in-a-subdirectory-getting-constant-redirect/5835/1 "2016-02-19T09:25:50Z")

Hello, I am trying to install Mautic in a subdirectory on [https://mautic.perlur.cz/prevencecz/](https://mautic.perlur.cz/prevencecz/) and [https://mautic.perlur.cz/perlurgroup/](https://mautic.perlur.cz/perlurgroup/), however, when I try to open Mautic on those web addresses, I am gettitng redirected to “[https://mautic.perlur.cz/s/login](https://mautic.perlur.cz/s/login)” (without the sub-directory), so I always get 404 Not Found HTTP error. Does anybody have similar experience? Code: [root@glczwe-sp230001 prevencecz]# curl -vvvv https://mautic.perlur.cz/prevencecz/ -L \* About to connect() to mautic.perlur.cz port 443 (#0) \* Trying 2400:cb00:2048:1::681c:1836... \* Connected to mautic.perlur.cz (2400:cb00:2048:1::681c:1836) port 443 (#0) \* Initializing NSS with certpath: sql:/etc/pki/nssdb \* CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none \* SSL connection using TLS\_ECDHE\_ECDSA\_WITH\_AES\_128\_GCM\_SHA256 \* Server certificate: \* subject: CN=sni40127.cloudflaressl.com,OU=PositiveSSL Multi-Domain,OU=Domain Control Validated \* start date: Feb 13 00:00:00 2016 GMT \* expire date: Aug 21 23:59:59 2016 GMT \* common name: sni40127.cloudflaressl.com \* issuer: CN=COMODO ECC Domain Validation Secure Server CA 2,O=COMODO CA Limited,L=Salford,ST=Greater Manchester,C=GB \> GET /prevencecz/ HTTP/1.1 \> User-Agent: curl/7.29.0 \> Host: mautic.perlur.cz \> Accept: \*/\* \> \< HTTP/1.1 302 Found \< Server: cloudflare-nginx \< Date: Fri, 19 Feb 2016 09:22:11 GMT \< Content-Type: text/html; charset=UTF-8 \< Transfer-Encoding: chunked \< Connection: keep-alive \< Set-Cookie: \_\_cfduid=df4f763c24769a2c1f35381bd0f4a6b981455873731; expires=Sat, 18-Feb-17 09:22:11 GMT; path=/; domain=.perlur.cz; HttpOnly \< X-Powered-By: PHP/5.5.32 \< Set-Cookie: b23262d5a2331b55341398d7619a6f79=5oj73ut85u1tp5hjoar26tuvo4; path=/ \< Cache-Control: no-cache \< Location: /prevencecz/s/dashboard \< CF-RAY: 2770e7e577b73de4-PRG \< \* Ignoring the response-body \* Connection #0 to host mautic.perlur.cz left intact \* Issue another request to this URL: 'https://mautic.perlur.cz/prevencecz/s/dashboard' \* Found bundle for host mautic.perlur.cz: 0x2010da0 \* Re-using existing connection! (#0) with host mautic.perlur.cz \* Connected to mautic.perlur.cz (2400:cb00:2048:1::681c:1836) port 443 (#0) \> GET /prevencecz/s/dashboard HTTP/1.1 \> User-Agent: curl/7.29.0 \> Host: mautic.perlur.cz \> Accept: \*/\* \> \< HTTP/1.1 302 Found \< Server: cloudflare-nginx \< Date: Fri, 19 Feb 2016 09:22:12 GMT \< Content-Type: text/html; charset=UTF-8 \< Transfer-Encoding: chunked \< Connection: keep-alive \< Set-Cookie: \_\_cfduid=df4f763c24769a2c1f35381bd0f4a6b981455873731; expires=Sat, 18-Feb-17 09:22:11 GMT; path=/; domain=.perlur.cz; HttpOnly \< X-Powered-By: PHP/5.5.32 \< Set-Cookie: b23262d5a2331b55341398d7619a6f79=obmt6q39b6e8ec9c7jgsjfaa33; path=/ \< Cache-Control: no-cache \< Location: http://mautic.perlur.cz/prevencecz/s/login \< CF-RAY: 2770e7e7b7bd3de4-PRG \< \* Ignoring the response-body \* Connection #0 to host mautic.perlur.cz left intact \* Issue another request to this URL: 'http://mautic.perlur.cz/prevencecz/s/login' \* Found bundle for host mautic.perlur.cz: 0x2010da0 \* About to connect() to mautic.perlur.cz port 80 (#1) \* Trying 2400:cb00:2048:1::681c:1836... \* Connected to mautic.perlur.cz (2400:cb00:2048:1::681c:1836) port 80 (#1) \> GET /prevencecz/s/login HTTP/1.1 \> User-Agent: curl/7.29.0 \> Host: mautic.perlur.cz \> Accept: \*/\* \> \< HTTP/1.1 302 Found \< Date: Fri, 19 Feb 2016 09:22:12 GMT \< Content-Type: text/html; charset=iso-8859-1 \< Transfer-Encoding: chunked \< Connection: keep-alive \< Set-Cookie: \_\_cfduid=ddca5986cb1895e1aca9d12642ae93d541455873732; expires=Sat, 18-Feb-17 09:22:12 GMT; path=/; domain=.perlur.cz; HttpOnly \< Location: https://mautic.perlur.cz/s/login \< Server: cloudflare-nginx \< CF-RAY: 2770e7e9e1053e32-PRG \< \* Ignoring the response-body \* Connection #1 to host mautic.perlur.cz left intact \* Issue another request to this URL: 'https://mautic.perlur.cz/s/login' \* Found bundle for host mautic.perlur.cz: 0x2010da0 \* Re-using existing connection! (#0) with host mautic.perlur.cz \* Connected to mautic.perlur.cz (2400:cb00:2048:1::681c:1836) port 443 (#0) \> GET /s/login HTTP/1.1 \> User-Agent: curl/7.29.0 \> Host: mautic.perlur.cz \> Accept: \*/\* \> \< HTTP/1.1 404 Not Found \< Server: cloudflare-nginx \< Date: Fri, 19 Feb 2016 09:22:12 GMT \< Content-Type: text/html; charset=iso-8859-1 \< Transfer-Encoding: chunked \< Connection: keep-alive \< Set-Cookie: \_\_cfduid=d91489783d60812565aeca4bfc424e4361455873732; expires=Sat, 18-Feb-17 09:22:12 GMT; path=/; domain=.perlur.cz; HttpOnly \< CF-RAY: 2770e7ea07c33de4-PRG \< 404 Not Found # Not Found The requested URL /s/login was not found on this server. * * * Apache/2.4.6 (CentOS) PHP/5.5.32 mod\_perl/2.0.9dev Perl/v5.16.3 Server at mautic.perlur.cz Port 80 \* Connection #0 to host mautic.perlur.cz left intact [root@glczwe-sp230001 prevencecz]# My .htaccess is pretty standard, I just added a check to force HTTPs via CloudFlare and RewriteBase, however I have been getting the same error even prior to making my modifications. Code: # Use the front controller as index file. It serves as a fallback solution when # every other rewrite/redirect fails (e.g. in an aliased environment without # mod\_rewrite). Additionally, this reduces the matching process for the # start page (path "/") because otherwise Apache will apply the rewriting rules # to each configured DirectoryIndex file (e.g. index.php, index.html, index.pl). DirectoryIndex index.php RewriteEngine On ``` RewriteBase "/prevencecz/" RewriteCond %{HTTP:CF-Visitor} '"scheme":"http"' RewriteRule (.*) https://%{SERVER_NAME}/$1 [R,L] # Set Authorization header for OAuth1a for when php is running under fcgi #RewriteCond %{HTTP:Authorization} .+ #RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # Determine the RewriteBase automatically and set it as environment variable. # If you are using Apache aliases to do mass virtual hosting or installed the # project in a subdirectory, the base path will be prepended to allow proper # resolution of the app.php file and to redirect to the correct URI. It will # work in environments without path prefix as well, providing a safe, one-size # fits all solution. But as you do not need it in this case, you can comment # the following 2 lines to eliminate the overhead. RewriteCond %{REQUEST_URI}::$1 ^(/.+)/(.*)::2$ RewriteRule ^(.*) - [E=BASE:%1] # Redirect to URI without front controller to prevent duplicate content # (with and without `/app.php`). Only do this redirect on the initial # rewrite by Apache and not on subsequent cycles. Otherwise we would get an # endless redirect loop (request -> rewrite to front controller -> # redirect -> request -> ...). # So in case you get a "too many redirects" error or you always get redirected # to the start page because your Apache does not expose the REDIRECT_STATUS # environment variable, you have 2 choices: # - disable this feature by commenting the following 2 lines or # - use Apache >= 2.3.9 and replace all L flags by END flags and remove the # following RewriteCond (best solution) RewriteCond %{ENV:REDIRECT_STATUS} ^$ RewriteRule ^index.php(/(.*)|$) %{ENV:BASE}/$2 [R=301,L] # If the requested filename exists, simply serve it. # We only want to let Apache serve files and not directories. RewriteCond %{REQUEST_FILENAME} -f RewriteRule .? - [L] # Rewrite all other queries to the front controller. RewriteRule .? %{ENV:BASE}/index.php [L] ``` \ # When mod\_rewrite is not available, we instruct a temporary redirect of # the start page to the front controller explicitly so that the website # and the generated links can still be used. RedirectMatch 302 ^(?!/(index.php|index\_dev.php|app|addons|plugins|media|upgrade))(/(.\*))$ /index.php$2 # RedirectTemp cannot be used instead ---

**Author:** ![mehrowb](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mehrowb](https://forum.mautic.org/u/mehrowb)\ **Post date:** [June 18, 2016, 1:18am UTC](https://forum.mautic.org/t/installing-mautic-in-a-subdirectory-getting-constant-redirect/5835/2 "2016-06-18T01:18:26Z")

We have fixed this problem by installing mautic in root directory. Please let me know if I can help any one. ---

**Author:** ![mehrowb](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mehrowb](https://forum.mautic.org/u/mehrowb)\ **Post date:** [June 16, 2016, 10:09pm UTC](https://forum.mautic.org/t/installing-mautic-in-a-subdirectory-getting-constant-redirect/5835/3 "2016-06-16T22:09:34Z")

We are having the same issue. Any one? ---

**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\ **Post date:** [July 14, 2016, 1:25am UTC](https://forum.mautic.org/t/installing-mautic-in-a-subdirectory-getting-constant-redirect/5835/4 "2016-07-14T01:25:36Z")

I’m having this same problem on two different LEMP servers. So I tried the identical process on my LAMP box and it works perfectly. Does anyone have a solution to install mautic in a subdirectory of a site on nginx? ---

**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\ **Post date:** [July 18, 2016, 11:01am UTC](https://forum.mautic.org/t/installing-mautic-in-a-subdirectory-getting-constant-redirect/5835/5 "2016-07-18T11:01:57Z")

Got it figured out: [https://www.mautic.org/community/index.php/4966-install-on-nginx-and-in-subfolder/p1#p13339](https://www.mautic.org/community/index.php/4966-install-on-nginx-and-in-subfolder/p1#p13339) ---

Not Found

The requested URL /s/login was not found on this server.

Apache/2.4.6 (CentOS) PHP/5.5.32 mod_perl/2.0.9dev Perl/v5.16.3 Server at mautic.perlur.cz Port 80

* Connection #0 to host mautic.perlur.cz left intact [root@glczwe-sp230001 prevencecz]# ``` My .htaccess is pretty standard, I just added a check to force HTTPs via CloudFlare and RewriteBase, however I have been getting the same error even prior to making my modifications. ```auto # Use the front controller as index file. It serves as a fallback solution when # every other rewrite/redirect fails (e.g. in an aliased environment without # mod_rewrite). Additionally, this reduces the matching process for the # start page (path "/") because otherwise Apache will apply the rewriting rules # to each configured DirectoryIndex file (e.g. index.php, index.html, index.pl). DirectoryIndex index.php RewriteEngine On RewriteBase "/prevencecz/" RewriteCond %{HTTP:CF-Visitor} '"scheme":"http"' RewriteRule (.*) https://%{SERVER_NAME}/$1 [R,L] # Set Authorization header for OAuth1a for when php is running under fcgi #RewriteCond %{HTTP:Authorization} .+ #RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # Determine the RewriteBase automatically and set it as environment variable. # If you are using Apache aliases to do mass virtual hosting or installed the # project in a subdirectory, the base path will be prepended to allow proper # resolution of the app.php file and to redirect to the correct URI. It will # work in environments without path prefix as well, providing a safe, one-size # fits all solution. But as you do not need it in this case, you can comment # the following 2 lines to eliminate the overhead. RewriteCond %{REQUEST_URI}::$1 ^(/.+)/(.*)::2$ RewriteRule ^(.*) - [E=BASE:%1] # Redirect to URI without front controller to prevent duplicate content # (with and without `/app.php`). Only do this redirect on the initial # rewrite by Apache and not on subsequent cycles. Otherwise we would get an # endless redirect loop (request -> rewrite to front controller -> # redirect -> request -> ...). # So in case you get a "too many redirects" error or you always get redirected # to the start page because your Apache does not expose the REDIRECT_STATUS # environment variable, you have 2 choices: # - disable this feature by commenting the following 2 lines or # - use Apache >= 2.3.9 and replace all L flags by END flags and remove the # following RewriteCond (best solution) RewriteCond %{ENV:REDIRECT_STATUS} ^$ RewriteRule ^index.php(/(.*)|$) %{ENV:BASE}/$2 [R=301,L] # If the requested filename exists, simply serve it. # We only want to let Apache serve files and not directories. RewriteCond %{REQUEST_FILENAME} -f RewriteRule .? - [L] # Rewrite all other queries to the front controller. RewriteRule .? %{ENV:BASE}/index.php [L] # When mod_rewrite is not available, we instruct a temporary redirect of # the start page to the front controller explicitly so that the website # and the generated links can still be used. RedirectMatch 302 ^(?!/(index.php|index_dev.php|app|addons|plugins|media|upgrade))(/(.*))$ /index.php$2 # RedirectTemp cannot be used instead ```