# Integration Amazon SES error.

**URL:** https://forum.mautic.org/t/integration-amazon-ses-error/4802
**Category:** Product Support
**Created:** [August 8, 2016, 1:17pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802 "2016-08-08T13:17:55Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 1:17pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/1 "2016-08-08T13:17:55Z")

</div>

Hi  
  
  
  
Please confirm that’s private conversation.  
  
What credentials data would you need from me?  
  
Amazon  
  
Mautic  
  
Emails  
  
FTP / Cpanel access?

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 1:17pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/2 "2016-08-08T13:17:55Z")

</div>

Hi

Please confirm that’s private conversation.  
What credentials data would you need from me?  
Amazon  
Mautic  
Emails  
FTP / Cpanel access?

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 1:53pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/3 "2016-08-08T13:53:02Z")

</div>

Amazon SMTP credentials  
ses-smtp-user.20160805-210649  
SMTP Username:  
AKIAJU7VELU47MZPDY4Q  
SMTP Password:  
AjE/L7kumG96W/8Ov2leTY/jsMqMjUl9SHEvDUS21Vau

Amazon SES  
User: [info@propertycharacter.com](mailto:info@propertycharacter.com)  
Password: london-pc

Mautic  
[http://mautic.propertycharacter.com/](http://mautic.propertycharacter.com/)  
Username: SAVOR  
Password: 2015-london

Emails:  
User: [info@propertycharacter.com](mailto:info@propertycharacter.com)  
Password: london-info  
User: [bounces@propertycharacter.com](mailto:bounces@propertycharacter.com)  
Password: london-bouncespc

FTP / Cpanel ([https://gateway.godaddy.com](https://gateway.godaddy.com)):  
Host: 160.153.16.25  
Username: thesavorgroup  
Password: Martin2002

Can you please also check “Update IP Lookup Data Store” function?

If you need anything else please let me know.  
Thanks

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 8:49pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/4 "2016-08-08T20:49:54Z")

</div>

Thanks,  
Based on the article do I have to ask GoDaddy for Gmail external SMTP relay or specifically for [email-smtp.eu-west-1.amazonaws.com](http://email-smtp.eu-west-1.amazonaws.com)

How much I pay for what?

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 9:16pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/5 "2016-08-08T21:16:58Z")

</div>

I tried to call GoDaddym they said that because my hosting is on a shared hosting I can use only their internal SMTP email service on Cpanel via their PHP. They said that they could add Virtual Private Servers (VPS) which would cost me about £39.99 plus taxes a month with 2GB capacity.

For hosting I pay about £10 a month (around USD 15 a month) which includes Resource level 3.  
Probably I pay a lot and I need to look for another hosting?

So what shall I do then now?

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 9:57pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/6 "2016-08-08T21:57:52Z")

</div>

Actually, I found a better hosting plan $100.56 for 24 months on [https://secure1.inmotionhosting.com/new\_inor/choose\_package.php?indfdwm=1&sb1w=yes&package=49&remind=39](https://secure1.inmotionhosting.com/new_inor/choose_package.php?indfdwm=1&sb1w=yes&package=49&remind=39) which allows running Mautic there as well.  
What do you recon or you can suggest something better?

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 10:42pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/7 "2016-08-08T22:42:53Z")

</div>

Can you please clarify a bit more what 1CPU/786MB instance/ 15GB SSD / 1000GB bandwidth allows? Pros and Cons comparing with shared hosting? I am not familiar with that technology…  
I do not see that they provide 24/7 telephone support, etc.  
Thanks

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 8, 2016, 11:12pm UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/8 "2016-08-08T23:12:46Z")

</div>

How about the support then? What those numbers of capacity mean?

---

<div class="post-metadata">

### Author: ![Newbie](https://avatars.discourse-cdn.com/v4/letter/n/dc4da7/32.png) [@Newbie](https://forum.mautic.org/u/Newbie)
#### Post date: [August 9, 2016, 8:17am UTC](https://forum.mautic.org/t/integration-amazon-ses-error/4802/9 "2016-08-09T08:17:22Z")

</div>

Thanks, it is probably a bit early for me and may be the next step in a year or so, as I do need some support at this stage, As far as Mautic’s operation I guess [https://secure1.inmotionhosting.com/new\_inor/choose\_package.php?indfdwm=1&sb1w=yes&package=49&remind=39](https://secure1.inmotionhosting.com/new_inor/choose_package.php?indfdwm=1&sb1w=yes&package=49&remind=39) will do for the time being to change from GoDaddy.  
What do you recon?
