# Integration for WhatsApp and Telegram Messaging Channel

**URL:** <https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162>\
**Category:** Ideas and Feature Requests\
**Created:** [May 19, 2022, 6:53pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162 "2022-05-19T18:53:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [May 19, 2022, 6:53pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/1 "2022-05-19T18:53:43Z")

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My idea is: Out of box support for WhatsApp without third party. Meta (Facebook) have release for the public WhatsApp API.

> **[WhatsApp Business Cloud API - Documentation - Facebook for Developers](https://developers.facebook.com/docs/whatsapp/cloud-api)**

I think these groups of people would benefit from this idea: Businesses will appreciate having a direct two-way communication channel to communicate via messaging

Why I think they would benefit from this idea: Almost everyone uses WhatsApp

Any code or resources to support this idea: just a feature request, I can assist in no-code area.

Are you willing to work on this idea?: Sure, any no-code requirements

What skills and resources do you need to explore this further?

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**Author:** ![a.towne](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/a.towne/32/1351_2.png) [@a.towne](https://forum.mautic.org/u/a.towne)\
**Post date:** [July 20, 2022, 5:57pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/2 "2022-07-20T17:57:10Z")

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I’ve talked with Twilio, and they said that to send a WhatsApp message through them you’d just need to send the phone number as “whatsapp:+1234567890”.

This should be achievable with a few changes to the Twilio plugin:

\*Add WhatsApp as an available feature with the Twilio plugin  
\*When the WhatsApp feature is enabled, create a new campaign action called “Send WhatsApp message”  
\*When that campaign action is executed, append “whatsapp:” to the beginning of the phone number (which Mautic would normally use for sending a text message"  
\*Add an option for “Send WhatsApp” to Segment SMS, which would also add “whatsapp:” to the beginning of the phone number when sending the number to Twilio.

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [July 26, 2022, 1:03pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/3 "2022-07-26T13:03:02Z")

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That cool but it will be great to have a direct WhatsApp integration without going through a third party now that the API is open to the public.

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**Author:** ![FabianGo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/fabiango/32/7763_2.png) [@FabianGo](https://forum.mautic.org/u/FabianGo)\
**Post date:** [November 30, 2022, 6:19pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/4 "2022-11-30T18:19:31Z")

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I’ve found this plugin [Weekend Project: a Mautic Whatsapp Plugin – Joey Keller](https://joeykeller.com/weekend-project-a-mautic-whatsapp-plugin/)  
but couldn’t make it work in Mautic 4.4.4  
It replaces the sms channel with Whatsapp from Wo-Wa company

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [December 1, 2022, 7:19pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/5 "2022-12-01T19:19:23Z")

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@joeyk can you help?

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**Author:** ![mahdinur](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mahdinur/32/7911_2.png) [@mahdinur](https://forum.mautic.org/u/mahdinur)\
**Post date:** [May 17, 2024, 7:42am UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/6 "2024-05-17T07:42:47Z")

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my plugin work and running sir,  
demo : [https://www.youtube.com/watch?v=ZT15XqhxOWQ](https://www.youtube.com/watch?v=ZT15XqhxOWQ)

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [June 26, 2024, 10:36pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/7 "2024-06-26T22:36:34Z")

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Great. Too bad you are not showing how + no download link to your plugin.

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**Author:** ![rcarabelli](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rcarabelli/32/6807_2.png) [@rcarabelli](https://forum.mautic.org/u/rcarabelli)\
**Post date:** [June 26, 2024, 11:52pm UTC](https://forum.mautic.org/t/integration-for-whatsapp-and-telegram-messaging-channel/24162/8 "2024-06-26T23:52:44Z")

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I was looking at the documentation and I guess my standard WhatsApp plugin via Zender can be modified, will see next week if I can try that, but only to send messages templates via the text (sms) channel.  
Do you think that is good enough?

BTW my plugin is based on Joey’s one
