# Integromat Mautic Error **URL:** \ **Category:** Mautic 3 - Install/Upgrade Support\ **Created:** [July 16, 2020, 2:28pm UTC](https://forum.mautic.org/t/integromat-mautic-error/15242 "2020-07-16T14:28:46Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![dale1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dale1/32/627_2.png) [@dale1](https://forum.mautic.org/u/dale1)\ **Post date:** [July 16, 2020, 2:28pm UTC](https://forum.mautic.org/t/integromat-mautic-error/15242/1 "2020-07-16T14:28:46Z")
**Your software** _My PHP version is_ : PHP Version 7.3.20 **Updating/Installing Errors** I am attempting to use Integromat. _These errors are showing in the Mautic log_ : I am not seeing errors in the logs. I am new to Mautic and may not be looking into the right location. **Your problem** _My problem is_ : I am attempting to create a scenario with Integromat. I have created my API credentials and followed the Integromat documentation: [https://support.integromat.com/hc/en-us/articles/360012769419-Mautic](https://support.integromat.com/hc/en-us/articles/360012769419-Mautic) When I attempt to connect Mautic and it is verifying the connection I get the following error: **[404] Requested URL not found: /api/users/self** _Steps I have tried to fix the problem_ : I am looked around on the support forums and Google but am not finding anything that can help. ---
**Author:** ![renzof](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/renzof/32/1738_2.png) [@renzof](https://forum.mautic.org/u/renzof)\ **Post date:** [July 17, 2020, 8:08am UTC](https://forum.mautic.org/t/integromat-mautic-error/15242/2 "2020-07-17T08:08:12Z")
Hi it seems to be the similar issue as here Have you tried clearing the cache? > [@V3.0.1, Zapier API 404 URL not found /api/contacts](https://forum.mautic.org/t/v3-0-1-zapier-api-404-url-not-found-api-contacts/15065): > > New install and trying to get Zapier to connect. API is enabled, HTTP Basic Auth is enabled. Looking at the file structure via FTP shows no “/api/” folder present. Is this normal? Error from Zapier We hit an error adding your new account authentication failed: Requested URL not found: /api/contacts?limit=1&minimal=1 Make sure you click “Allow” or “Accept” on the permission popup Double check your Account has the correct permissions Check out our help docs for more information Access Lo… ---
**Author:** ![dale1](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dale1/32/627_2.png) [@dale1](https://forum.mautic.org/u/dale1)\ **Post date:** [July 26, 2020, 12:55am UTC](https://forum.mautic.org/t/integromat-mautic-error/15242/3 "2020-07-26T00:55:33Z")
Hi, sorry for the delay. I did try clearing the cache. ---
**Author:** ![vivasc](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/vivasc/32/434_2.png) [@vivasc](https://forum.mautic.org/u/vivasc)\ **Post date:** [August 16, 2020, 3:03pm UTC](https://forum.mautic.org/t/integromat-mautic-error/15242/4 "2020-08-16T15:03:31Z")
We are having same issue, trying to integrate integromat and we have the same 404 error. Any tip? Thanks. ---
**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\ **Post date:** [April 24, 2021, 10:39am UTC](https://forum.mautic.org/t/integromat-mautic-error/15242/5 "2021-04-24T10:39:29Z")
Any solution to this issue ? :s ---
**Author:** ![davidwatters](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/davidwatters/32/6497_2.png) [@davidwatters](https://forum.mautic.org/u/davidwatters)\ **Post date:** [January 5, 2022, 4:30am UTC](https://forum.mautic.org/t/integromat-mautic-error/15242/7 "2022-01-05T04:30:36Z")
Hey guys, I had the same error but clearing the cache seemed to resolve it. For others, since it took me a while to work this out, these are the steps I took to clear the cache: 1. Access CPANEL-\>File Directory 2. Navigate to Mautic installation folder 3. Right click cache folder 4. Click delete 5. Head back to integromat 6. Follow connection instructions 7. Connection verified Hope that this helps others