# Invalid login credentials.

**URL:** <https://forum.mautic.org/t/invalid-login-credentials/5497>\
**Category:** Product Support\
**Created:** [September 29, 2016, 3:43am UTC](https://forum.mautic.org/t/invalid-login-credentials/5497 "2016-09-29T03:43:15Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![alcaporal](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alcaporal/32/119_2.png) [@alcaporal](https://forum.mautic.org/u/alcaporal)\
**Post date:** [September 29, 2016, 3:43am UTC](https://forum.mautic.org/t/invalid-login-credentials/5497/1 "2016-09-29T03:43:15Z")

</div>

After install mautic on my host, i tried to login but i received that message “Invalid login. Please verify credentials.”  
  
username and password are correct, i’m sure.  
  
Than i tried to reset the password, but did not receive any email.  
  
  
  
Any ideia whats happening?

---

<div class="post-metadata">

**Author:** ![alcaporal](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alcaporal/32/119_2.png) [@alcaporal](https://forum.mautic.org/u/alcaporal)\
**Post date:** [September 29, 2016, 3:43am UTC](https://forum.mautic.org/t/invalid-login-credentials/5497/2 "2016-09-29T03:43:15Z")

</div>

After install mautic on my host, i tried to login but i received that message “Invalid login. Please verify credentials.”  
username and password are correct, i’m sure.  
Than i tried to reset the password, but did not receive any email.

Any ideia whats happening?

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 29, 2016, 12:34pm UTC](https://forum.mautic.org/t/invalid-login-credentials/5497/3 "2016-09-29T12:34:01Z")

</div>

maybe a miss typo problem