# IP addresses created as Contacts -- how to disable it? **URL:** \ **Category:** Product Support\ **Created:** [November 24, 2025, 4:18pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965 "2025-11-24T16:18:42Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![xuchen](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuchen/32/14558_2.png) [@xuchen](https://forum.mautic.org/u/xuchen)\ **Post date:** [November 24, 2025, 4:18pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/1 "2025-11-24T16:18:42Z")
**Your software** My Mautic version is: 6.0.6 My PHP version is: PHP Version 8.3.26 My Database type and version is: MySQL **Your problem** My problem is: Mautic seems to capture lots of IP addresses in my contacts, how do I disable it? ![Screenshot_24-11-2025_81642_m.seasalt.ai](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/632957a96829c90a89ded7919729226497949462.jpeg) These errors are showing in the log: No errors I see from the logs Steps I have tried to fix the problem: In tracking settings, I’ve already disabled these options, but it didn’t seem to help: ![Screenshot_24-11-2025_81754_m.seasalt.ai](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6fffbf4064b7e56fc30812997996bcc384ab4ef8.jpeg) ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [November 24, 2025, 4:45pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/2 "2025-11-24T16:45:45Z")
you’re already at the right point: Simply set “Anonymize IP” to Yes 🙂 ---
**Author:** ![xuchen](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuchen/32/14558_2.png) [@xuchen](https://forum.mautic.org/u/xuchen)\ **Post date:** [November 24, 2025, 6:38pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/3 "2025-11-24T18:38:12Z")
Oh that’s what it means! I thought it just scrambles the IP addresses. The info box is more helpful than the text. Thanks @ekke ! ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [November 25, 2025, 5:31am UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/4 "2025-11-25T05:31:49Z")
oh, good point! The behavior was actually different in earlier versions where `1.2.3.4` would be turned into `1.2.3.*` (while now it becomes `*.*.*.*`) Maybe the label in the UI should be changed into “_ **Do not store IP address** _” or so. → Would that have helped you? ---
**Author:** ![xuchen](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuchen/32/14558_2.png) [@xuchen](https://forum.mautic.org/u/xuchen)\ **Post date:** [November 25, 2025, 5:50pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/5 "2025-11-25T17:50:02Z")
“Do not create new Contacts from only IP addresses” is the most clear to me! ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [November 26, 2025, 3:02pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/6 "2025-11-26T15:02:44Z")
That is again something different - you seem to be talking about “anonymous contacts” (you may want to research that term), with the switch enabled they will still be created but as “_`*.*.*.*`"_ ---
**Author:** ![xuchen](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuchen/32/14558_2.png) [@xuchen](https://forum.mautic.org/u/xuchen)\ **Post date:** [November 26, 2025, 6:23pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/7 "2025-11-26T18:23:21Z")
Oh then there’s a misunderstanding here. My original question was how to stop Mautic from creating contacts with only IP addresses. You are saying the “anonymous contacts” toggle has nothing to do with it, is that correct? ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [November 27, 2025, 8:44am UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/8 "2025-11-27T08:44:52Z")
There is no “anonymous contacts” toggle… The ”Anonymize IP” toggle, though, is _almost_ what you want: - It prevents the IP to be stored. - It does NOT prevent anonymous contacts from being created - they just no longer carry the IP address. If you want to **really get rid of anonymous contacts** (and again, make sure to first understand what they are good for!): Best practice is to - create a segment with filter “email address = EMPTY” - create a campaign starting from that segment that does nothing but “delete contact”. (DANGER ZONE, obviously. Make double sure to not accidently delete contacts that you would rather keep.) ---
**Author:** ![xuchen](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuchen/32/14558_2.png) [@xuchen](https://forum.mautic.org/u/xuchen)\ **Post date:** [November 27, 2025, 4:49pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/9 "2025-11-27T16:49:12Z")
This helps a lot, thank you! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\ **Post date:** [December 3, 2025, 7:05pm UTC](https://forum.mautic.org/t/ip-addresses-created-as-contacts-how-to-disable-it/36965/10 "2025-12-03T19:05:38Z")
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