# IP lookup whois setup

**URL:** <https://forum.mautic.org/t/ip-lookup-whois-setup/21062>\
**Category:** Product Support\
**Created:** [September 29, 2021, 12:29pm UTC](https://forum.mautic.org/t/ip-lookup-whois-setup/21062 "2021-09-29T12:29:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)\
**Post date:** [September 29, 2021, 12:29pm UTC](https://forum.mautic.org/t/ip-lookup-whois-setup/21062/1 "2021-09-29T12:29:21Z")

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**Your software**  
My Mautic version is: 4  
My PHP version is: 7.4  
My Database type and version is: MySQL

**Your problem**  
Miscellaneous Settings is configured with default MaxMind GeoLite2 City Download and Auth code. Contact tracking js script on our website visits causes Mautic to create anonymous contacts with IP addresses, it shows the location city, state, and country, now what we need to do to get IP to domain map working so it shows domain instead of IP address? is that different MaxMind services?

These errors are showing in the log:  
No errors

Steps I have tried to fix the problem:  
Selected different IP lookup service, but still get IP addresses contacts

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<div class="post-metadata">

**Author:** ![elsaadj](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/elsaadj/32/672_2.png) [@elsaadj](https://forum.mautic.org/u/elsaadj)\
**Post date:** [September 29, 2021, 3:06pm UTC](https://forum.mautic.org/t/ip-lookup-whois-setup/21062/3 "2021-09-29T15:06:56Z")

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Purchased MaxMind Insights license, changed setting to MaxMind - Insight, still only get locations, no domains in contact names.

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**Author:** ![tomamr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tomamr/32/6718_2.png) [@tomamr](https://forum.mautic.org/u/tomamr)\
**Post date:** [May 22, 2022, 2:22pm UTC](https://forum.mautic.org/t/ip-lookup-whois-setup/21062/4 "2022-05-22T14:22:38Z")

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Hi there, I have the same problem.
