# Iplookup Cron Not Working

**URL:** <https://forum.mautic.org/t/iplookup-cron-not-working/15165>\
**Category:** Product Support\
**Created:** [July 11, 2020, 12:43pm UTC](https://forum.mautic.org/t/iplookup-cron-not-working/15165 "2020-07-11T12:43:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![awesomemautic](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/awesomemautic/32/458_2.png) [@awesomemautic](https://forum.mautic.org/u/awesomemautic)\
**Post date:** [July 11, 2020, 12:43pm UTC](https://forum.mautic.org/t/iplookup-cron-not-working/15165/1 "2020-07-11T12:43:29Z")

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My Mautic version is: 3.0.1  
My PHP version is: 7.3.19

My problem is: When run php /path/to/mautic/bin/console mautic:iplookup:download cron it doesn’t download. In Miscellaneous Settings \> IP lookup service setup are correct. When I click Update IP Data Store it works, showed success and checked the ip\_data folder and saw it was downloaded or updated.

But when cron runs nothing happen. No output.

These errors are showing in the log: No error

Steps I have tried to fix the problem: No I idea. I only triple checked to make sure I have the cron setup correctly especially the path and it is. All my other cron jobs are working fine.

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<div class="post-metadata">

**Author:** ![awesomemautic](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/awesomemautic/32/458_2.png) [@awesomemautic](https://forum.mautic.org/u/awesomemautic)\
**Post date:** [July 16, 2020, 2:01am UTC](https://forum.mautic.org/t/iplookup-cron-not-working/15165/2 "2020-07-16T02:01:43Z")

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Anyone else have this issue?

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<div class="post-metadata">

**Author:** ![awesomemautic](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/awesomemautic/32/458_2.png) [@awesomemautic](https://forum.mautic.org/u/awesomemautic)\
**Post date:** [July 16, 2020, 10:01am UTC](https://forum.mautic.org/t/iplookup-cron-not-working/15165/3 "2020-07-16T10:01:52Z")

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I have no clue as to what had happened but it’s working now. I did updated my php to 7.3.20. Maybe that fixed it. I don’t know.
