# Is it possible to disable sendgrid click tracking from Mautic?

**URL:** https://forum.mautic.org/t/is-it-possible-to-disable-sendgrid-click-tracking-from-mautic/14078
**Category:** Product Support
**Created:** [April 27, 2020, 11:02pm UTC](https://forum.mautic.org/t/is-it-possible-to-disable-sendgrid-click-tracking-from-mautic/14078 "2020-04-27T23:02:42Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![jstawski](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jstawski/32/2298_2.png) [@jstawski](https://forum.mautic.org/u/jstawski)
#### Post date: [April 27, 2020, 11:02pm UTC](https://forum.mautic.org/t/is-it-possible-to-disable-sendgrid-click-tracking-from-mautic/14078/1 "2020-04-27T23:02:42Z")

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**Your software**  
My Mautic version is: 2.16.2  
My PHP version is: 7.2.11

**Your problem**  
My problem is: we use SendGrid with multiple systems where we need to be able to track clicks. One of those systems is Mautic, which is configured using SendGrid API. We would like to only track clicks through Mautic and not SendGrid, but also keep it on for the other systems. SendGrid does allow to turn that off on their `POST mail/send` request by setting the property `tracking_settings/click_tracking/enable`. Is it possible to do so through Mautic somehow? This would allow me to keep the global setting of click tracking in SendGrid on the other systems, and turn it off specifically for Mautic.

These errors are showing in the log: N/A

Steps I have tried to fix the problem: I looked through Email Settings, but didn’t find anything

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### Author: ![Willman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/willman/32/2279_2.png) [@Willman](https://forum.mautic.org/u/Willman)
#### Post date: [April 28, 2020, 3:38pm UTC](https://forum.mautic.org/t/is-it-possible-to-disable-sendgrid-click-tracking-from-mautic/14078/2 "2020-04-28T15:38:57Z")

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Hello @jstawski , I also use SendGrid and what I did was create a Sub-user only for Mautic and deactivate the click tracking in SendGrid.

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### Author: ![jstawski](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jstawski/32/2298_2.png) [@jstawski](https://forum.mautic.org/u/jstawski)
#### Post date: [April 28, 2020, 4:15pm UTC](https://forum.mautic.org/t/is-it-possible-to-disable-sendgrid-click-tracking-from-mautic/14078/3 "2020-04-28T16:15:31Z")

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@Willman thanks for the suggestion, but are you using SendGrid through the API or SMTP?

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### Author: ![Willman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/willman/32/2279_2.png) [@Willman](https://forum.mautic.org/u/Willman)
#### Post date: [April 29, 2020, 1:21am UTC](https://forum.mautic.org/t/is-it-possible-to-disable-sendgrid-click-tracking-from-mautic/14078/4 "2020-04-29T01:21:11Z")

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Hello, im using SendGrid API bue the same model apply to SMTP , If you have the Pro plan you can create an individual sub-user and assign an API for that user. 🙂