# Is it really useful the campaign builder?

**URL:** https://forum.mautic.org/t/is-it-really-useful-the-campaign-builder/4328
**Category:** Product Support
**Created:** [June 7, 2016, 10:41pm UTC](https://forum.mautic.org/t/is-it-really-useful-the-campaign-builder/4328 "2016-06-07T22:41:01Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![gerotutu](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@gerotutu](https://forum.mautic.org/u/gerotutu)
#### Post date: [June 7, 2016, 10:41pm UTC](https://forum.mautic.org/t/is-it-really-useful-the-campaign-builder/4328/1 "2016-06-07T22:41:01Z")

</div>

Hi Community!  
  
  
  
**I am needing desperately your help to understand what are really the advantages to use the campaigns and the builder.**  
  
**I wanted to build something really simple sending 4 emails and tracking open rates and clicks to assets and external links.**  
  
_The problem popped up when I wanted to create the whole workflow seeing that you can never join paths._  
  
  
  
So you have problems like the following

- If somebody doesn’t open my first email for example, I want to send him or her a new email, something really similar to the first one but with some slight variants at the body and in the subject to get a second chance of sucess.  
- I created then, variants for each of the 4 emails in case they are not read.  
- If he or she didn’t open the first email or its variant. I still want to send him or her the email #2 (to everybody, to those who saw and who didn’t see my first email or its variant).  
- At the very end I want to discover what are the most successfull paths in my workflow, and some could have or not read one or several emails I am sending them.  
- As I have 4 emails with their variants (four more) in the current builder I basically need to split for each condition (or receiver decision) where I ask if he or she opened every email, it is meaning many dozens of paths for each yes and no for each original or ‘variant’ email.  
- Many dozens.  
  
  
  
But things get even worst if I want to track in the campaign who did or did not download an asset  
- I don’t know (honestly) if I am doing right but for example some emails contain a link to a youtube video. I ‘uploaded’ those links as an asset so I use the asset’s URL for tracking.  
- But I also want to upload pdf that will be sent by other emails so my concern still remains.  
- If I have already enough complexity with dozens of paths only forking by emails open, adding the condition of tracking whether an asset was or not clicked means even more! because  
- firstly one green (decision) box cannot follow another green box  
- and secondly because they add even more yes/no paths to fill with the repeated following story.  
  
  
  
Don’t know what to do. I created a new campaign as a workaround where I just dragged and dropped the campaign segment, I put the first email scheduled to a fixed date and the rest 3 emails as “after 5”, 10 and 15 days.  
- The problem with this is that I cannot follow what has been clicked, opened or downloaded.  
- And the after 5, 10 and 15 days I don’t know if they are counted from when the campaign was published or from the first email with the fixed date.  
- Of course no variants are used at this workaround.  
- I would love your help. I have been really struggling with this the last days. Too many things seems always simpler that they really are at the end.  
  
  
  
All the best,  
  
Gerónimo

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<div class="post-metadata">

### Author: ![gerotutu](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@gerotutu](https://forum.mautic.org/u/gerotutu)
#### Post date: [June 7, 2016, 10:41pm UTC](https://forum.mautic.org/t/is-it-really-useful-the-campaign-builder/4328/2 "2016-06-07T22:41:01Z")

</div>

Hi Community!

I am needing desperately your help to understand what are really the advantages to use the campaigns and the builder.  
I wanted to build something really simple sending 4 emails and tracking open rates and clicks to assets and external links.  
The problem popped up when I wanted to create the whole workflow seeing that you can never join paths.

So you have problems like the following

- If somebody doesn’t open my first email for example, I want to send him or her a new email, something really similar to the first one but with some slight variants at the body and in the subject to get a second chance of sucess.
- I created then, variants for each of the 4 emails in case they are not read.
- If he or she didn’t open the first email or its variant. I still want to send him or her the email #2 (to everybody, to those who saw and who didn’t see my first email or its variant).
- At the very end I want to discover what are the most successfull paths in my workflow, and some could have or not read one or several emails I am sending them.
- As I have 4 emails with their variants (four more) in the current builder I basically need to split for each condition (or receiver decision) where I ask if he or she opened every email, it is meaning many dozens of paths for each yes and no for each original or ‘variant’ email.
- Many dozens.

But things get even worst if I want to track in the campaign who did or did not download an asset

- I don’t know (honestly) if I am doing right but for example some emails contain a link to a youtube video. I ‘uploaded’ those links as an asset so I use the asset’s URL for tracking.
- But I also want to upload pdf that will be sent by other emails so my concern still remains.
- If I have already enough complexity with dozens of paths only forking by emails open, adding the condition of tracking whether an asset was or not clicked means even more! because
- firstly one green (decision) box cannot follow another green box
- and secondly because they add even more yes/no paths to fill with the repeated following story.

Don’t know what to do. I created a new campaign as a workaround where I just dragged and dropped the campaign segment, I put the first email scheduled to a fixed date and the rest 3 emails as “after 5”, 10 and 15 days.

- The problem with this is that I cannot follow what has been clicked, opened or downloaded.
- And the after 5, 10 and 15 days I don’t know if they are counted from when the campaign was published or from the first email with the fixed date.
- Of course no variants are used at this workaround.
- I would love your help. I have been really struggling with this the last days. Too many things seems always simpler that they really are at the end.

All the best,  
Gerónimo

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<div class="post-metadata">

### Author: ![takpaf](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@takpaf](https://forum.mautic.org/u/takpaf)
#### Post date: [June 8, 2016, 1:28pm UTC](https://forum.mautic.org/t/is-it-really-useful-the-campaign-builder/4328/3 "2016-06-08T13:28:05Z")

</div>

Hi,

I ve been a user for 2 days, and i met this problem yesterday 🙂

Here is my solution, but it is possible that s not the better way or the one you need, but it could help you understanding a little bit more how it works.

An image worth a thousand word, here is my campaign chartflow :  
[![](http://image.noelshack.com/minis/2016/23/1465395008-capture-d-ecran-2016-06-08-a-16-05-54.png)](http://www.noelshack.com/2016-23-1465395008-capture-d-ecran-2016-06-08-a-16-05-54.png)

I m french, but i will explain :  
What does it do ? I sent email every 2 minutes.  
item name : “relance 1” “relance2” “relance3” are action “send email”.

If the user “confirm the form” (=“confirme le formulaire”). It changes his “segment”, and delete it from the running campaign = stop the process and he won t receive any other email from this campaign.  
Exemple : if he open the 2nd email “relance 2”, click through the landing, complete the form and confirm : the third mail “relance3” is canceled.

Here is a ressource about drip campaign : [https://www.youtube.com/watch?v=8nl8dto3U-M](https://www.youtube.com/watch?v=8nl8dto3U-M)

Hope it will help you understand how to build your solution.

Takpaf
