# Is softbounce still broken in Mautic? Goes straight to DNC?

**URL:** <https://forum.mautic.org/t/is-softbounce-still-broken-in-mautic-goes-straight-to-dnc/26357>\
**Category:** Product Support\
**Created:** [December 8, 2022, 9:00pm UTC](https://forum.mautic.org/t/is-softbounce-still-broken-in-mautic-goes-straight-to-dnc/26357 "2022-12-08T21:00:50Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [January 4, 2024, 3:35pm UTC](https://forum.mautic.org/t/is-softbounce-still-broken-in-mautic-goes-straight-to-dnc/26357/16 "2024-01-04T15:35:09Z")

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Hello !

I got the [same issue](https://forum.mautic.org/t/different-number-of-contacts-in-segment-and-email-sent/30273/8)… and it’s quite critical.

Did you found something interesting with Sisimai or any hint of the things to do in order to fix this situation ?

Thanks

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