# Is this a bug?In Emails - New Template Email wont show trackable URLs but segment email does. **URL:** \ **Category:** Product Support\ **Created:** [August 3, 2017, 2:36am UTC](https://forum.mautic.org/t/is-this-a-bug-in-emails-new-template-email-wont-show-trackable-urls-but-segment-email-does/9146 "2017-08-03T02:36:54Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![janesmith](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@janesmith](https://forum.mautic.org/u/janesmith)\ **Post date:** [August 3, 2017, 2:36am UTC](https://forum.mautic.org/t/is-this-a-bug-in-emails-new-template-email-wont-show-trackable-urls-but-segment-email-does/9146/1 "2017-08-03T02:36:54Z")
In Emails - New Template Email wont show trackable URLs but segment email does. I created an Email and selecting - New Template Email. This will be used to perform the action when there is a lead that will sign up in our website. I’m 100% sure that my links are correct. But looking at the Email under click counts it displays “No trackable URLs found”… Then I created new segment email with same template and trackable URLs. URLs under click counts are there. Is this a bug? ---
**Author:** ![janesmith](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@janesmith](https://forum.mautic.org/u/janesmith)\ **Post date:** [August 3, 2017, 2:36am UTC](https://forum.mautic.org/t/is-this-a-bug-in-emails-new-template-email-wont-show-trackable-urls-but-segment-email-does/9146/2 "2017-08-03T02:36:54Z")
In Emails - New Template Email wont show trackable URLs but segment email does. I created an Email and selecting - New Template Email. This will be used to perform the action when there is a lead that will sign up in our website. I’m 100% sure that my links are correct. But looking at the Email under click counts it displays “No trackable URLs found”… Then I created new segment email with same template and trackable URLs. URLs under click counts are there. Is this a bug?