# Issue: Installing a new Plugin for first time **URL:** \ **Category:** 3rd Party Addons\ **Created:** [November 15, 2021, 9:54pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631 "2021-11-15T21:54:03Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Mautic\_Ol](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautic_ol/32/690_2.png) [@Mautic\_Ol](https://forum.mautic.org/u/Mautic_Ol)\ **Post date:** [November 15, 2021, 9:54pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/1 "2021-11-15T21:54:03Z")
Hi Guys, There might be an easy answer to this question, but I can’t figure it out! I am new to Mautic and I have been experimenting with to try and create more intelligent email segments on my Wordpress site. There is an exciting plugin I have found called: The Mautic Recommender Plugin: > **[GitHub - mtcextendee/mautic-recommender-bundle: The first product...](https://github.com/mtcextendee/mautic-recommender-bundle)** > > The first product recommendations system for Mautic - GitHub - mtcextendee/mautic-recommender-bundle: The first product recommendations system for Mautic > **[Introduction](https://docs.mtcextendee.com/)** I have an installed version of Mautic live on my plesk server. I added the plugin to the Mautic plugins folder and could not figure out why there was no new plugin available within the plugins page when I opened Mautic. Would greatly appreciate any support and advice to get past my road block! Many Thanks, Oliver ---
**Author:** ![Mautic\_Ol](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautic_ol/32/690_2.png) [@Mautic\_Ol](https://forum.mautic.org/u/Mautic_Ol)\ **Post date:** [November 15, 2021, 9:57pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/2 "2021-11-15T21:57:15Z")
Also I could not figure out what the instructions from the “docs.mtextendee” are asking because I am not a programer with much understanding of PHP. Although I would like to figure out how I can install potentially other plugins in future … ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [November 16, 2021, 8:53am UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/3 "2021-11-16T08:53:46Z")
This is not compatible with Mautic 3 and 4. Make sure you are using the right version. ---
**Author:** ![Mautic\_Ol](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautic_ol/32/690_2.png) [@Mautic\_Ol](https://forum.mautic.org/u/Mautic_Ol)\ **Post date:** [November 16, 2021, 12:11pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/4 "2021-11-16T12:11:25Z")
Ah ok, thank you joeyk, Just wondered if if you have any advice about checking version compatibility… How can I find out if a plugin is compatible? I could not see with this plugin anything in the documentation or the readme file about version compatibility. Is there a place, or file directory where I could find this out in future? Many Thanks, Oliver ---
**Author:** ![Mautic\_Ol](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mautic_ol/32/690_2.png) [@Mautic\_Ol](https://forum.mautic.org/u/Mautic_Ol)\ **Post date:** [November 16, 2021, 5:41pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/5 "2021-11-16T17:41:29Z")
I have tried to install these plugins as well without any luck… GautitBackupBundle GautitClearCacheBundle Cronfig Could there be another issue… (to install I am unzipping them and inserting them into the plugins folder on my server installation) Could an issue be that i’ve installed Mautic through Softaculous? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [November 16, 2021, 8:33pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/6 "2021-11-16T20:33:27Z")
I think they are all M2 and M3 plugins. With 4.1 you’ll be able to install plugins with a click! ---
**Author:** ![ic-pmendes](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ic-pmendes/32/6708_2.png) [@ic-pmendes](https://forum.mautic.org/u/ic-pmendes)\ **Post date:** [January 20, 2022, 5:42pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/7 "2022-01-20T17:42:36Z")
How to do that? I am trying to install several custom plugins but they just don’t appear. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 20, 2022, 7:14pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/8 "2022-01-20T19:14:56Z")
Sorry this feature is postponed to 4.2 ---
**Author:** ![synergetic](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/synergetic/32/6765_2.png) [@synergetic](https://forum.mautic.org/u/synergetic)\ **Post date:** [January 29, 2022, 8:34pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/9 "2022-01-29T20:34:31Z")
Hi! I’ve tried installing [GitHub - TheDMSGroup/mautic-contact-source: Creates API endpoints for receiving contacts from external sources.](https://github.com/TheDMSGroup/mautic-contact-source) and [GitHub - TheDMSGroup/mautic-contact-client: Create custom integrations without writing code, like having your own Zapier.](https://github.com/TheDMSGroup/mautic-contact-client) By downloading and expanding the folder under: MauticContactSourceBundle MauticContactClientBundle Then go to /s/plugins/reload but they are not installed, and do not show up. I downloaded the stable versions of each, any ideas on what am I doing wrong? I’m using Mautic 4.1.2 installed on Plesk Thanks! ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [January 30, 2022, 10:58am UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/10 "2022-01-30T10:58:50Z")
You are trying to install a Mautic 2 plugin for Mautic 4. Won’t work. Not compatible. ---
**Author:** ![synergetic](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/synergetic/32/6765_2.png) [@synergetic](https://forum.mautic.org/u/synergetic)\ **Post date:** [January 30, 2022, 5:43pm UTC](https://forum.mautic.org/t/issue-installing-a-new-plugin-for-first-time/21631/11 "2022-01-30T17:43:45Z")
Thanks for letting me know @joeyk ! Does this mean these are not available for v4? It is kind of misleading that they list these under [Marketplace](https://www.mautic.org/marketplace) so it’s easy to assume the plugins there are compatible with the latest stable release 😕 Hopefully v 4.2 is released soon with one-click plugins installations then 🙂 Thanks!