# issue regarding contacts and segments **URL:** \ **Category:** Product Support\ **Created:** [December 8, 2017, 1:38pm UTC](https://forum.mautic.org/t/issue-regarding-contacts-and-segments/10070 "2017-12-08T13:38:33Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![nitish\_talwar](https://avatars.discourse-cdn.com/v4/letter/n/c4cdca/32.png) [@nitish\_talwar](https://forum.mautic.org/u/nitish_talwar)\ **Post date:** [December 8, 2017, 1:38pm UTC](https://forum.mautic.org/t/issue-regarding-contacts-and-segments/10070/1 "2017-12-08T13:38:33Z")
Hi Mautic Team, I am facing issue with mautic . It doesn’t add contacts in the segment when i am making a new segment.there have some limitations. Is it cause of free account.Twilio messages are also not working with this. I have to implement it in a big automation system. Assist me asap. Email : [rohit.choudhary@techbitsolution.com](mailto:rohit.choudhary@techbitsolution.com) ---
**Author:** ![nitish\_talwar](https://avatars.discourse-cdn.com/v4/letter/n/c4cdca/32.png) [@nitish\_talwar](https://forum.mautic.org/u/nitish_talwar)\ **Post date:** [December 8, 2017, 1:38pm UTC](https://forum.mautic.org/t/issue-regarding-contacts-and-segments/10070/2 "2017-12-08T13:38:33Z")
Hi Mautic Team, I am facing issue with mautic . It doesn’t add contacts in the segment when i am making a new segment.there have some limitations. Is it cause of free account.Twilio messages are also not working with this. I have to implement it in a big automation system. Assist me asap. Email : [rohit.choudhary@techbitsolution.com](mailto:rohit.choudhary@techbitsolution.com) ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [December 8, 2017, 2:11pm UTC](https://forum.mautic.org/t/issue-regarding-contacts-and-segments/10070/3 "2017-12-08T14:11:33Z")
@nitish_talwar what version mautic? ---
**Author:** ![nitish\_talwar](https://avatars.discourse-cdn.com/v4/letter/n/c4cdca/32.png) [@nitish\_talwar](https://forum.mautic.org/u/nitish_talwar)\ **Post date:** [December 11, 2017, 5:50am UTC](https://forum.mautic.org/t/issue-regarding-contacts-and-segments/10070/4 "2017-12-11T05:50:43Z")
v 2.11.0