# Issue with Mautic v5.0.4 Email Stats (Opens & Clicks) Not Recorded Unless Link Is Opened

**URL:** <https://forum.mautic.org/t/issue-with-mautic-v5-0-4-email-stats-opens-clicks-not-recorded-unless-link-is-opened/34771>\
**Category:** General Discussion\
**Tags:** community\
**Created:** [January 17, 2025, 5:23am UTC](https://forum.mautic.org/t/issue-with-mautic-v5-0-4-email-stats-opens-clicks-not-recorded-unless-link-is-opened/34771 "2025-01-17T05:23:22Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![prince\_kumar](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/prince_kumar/32/13384_2.png) [@prince\_kumar](https://forum.mautic.org/u/prince_kumar)\
**Post date:** [January 17, 2025, 5:23am UTC](https://forum.mautic.org/t/issue-with-mautic-v5-0-4-email-stats-opens-clicks-not-recorded-unless-link-is-opened/34771/1 "2025-01-17T05:23:22Z")

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Mautic version :- 5.0.4  
ESP :- Sendgrid

I am using Mautic v5.0.4 with SendGrid to send campaign emails. The emails are being sent successfully, but I am encountering an issue with the open and click stats.

Initially, when I send the email, I do not see any open or click stats being recorded. However, if I manually open a link within the email, the stats for both opens and clicks are then updated and reflected in Mautic.

It seems that the stats are only recorded when I specifically open the link in the email. If I don’t manually open the link, no open or click stats are recorded at all.

Is there a setting or configuration that might be causing this delay in stats recording, or is this expected behaviour? How can I ensure the stats are tracked automatically after the email is sent without manually interacting with the links?