# Issues with preference center page

**URL:** <https://forum.mautic.org/t/issues-with-preference-center-page/35652>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [May 12, 2025, 1:25pm UTC](https://forum.mautic.org/t/issues-with-preference-center-page/35652 "2025-05-12T13:25:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ooralas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ooralas/32/7060_2.png) [@ooralas](https://forum.mautic.org/u/ooralas)\
**Post date:** [May 12, 2025, 1:25pm UTC](https://forum.mautic.org/t/issues-with-preference-center-page/35652/1 "2025-05-12T13:25:39Z")

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**Your software**  
My Mautic version is: v5.2.5  
My PHP version is: 8.1.32  
My Database type and version is: 10.11.11-MariaDB-0ubuntu0.24.04.2-log

**Your problem**  
My problem is: We have upgraded our staging server from version 4.4.1 to 5.2.5 and are having the following problems with the Preference Center page:  
{successmessage} token is always displayed, and not only when i have clicked Save.

These errors are showing in the log:

Steps I have tried to fix the problem:

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [May 12, 2025, 2:13pm UTC](https://forum.mautic.org/t/issues-with-preference-center-page/35652/2 "2025-05-12T14:13:29Z")

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I also noticed this when testing some pull requests. Looks like a confirmed bug. Would you mind logging it at [GitHub · Where software is built](https://github.com/mautic/mautic/issues)? A screenshot goes a long way.

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**Author:** ![adiux](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/adiux/32/5793_2.png) [@adiux](https://forum.mautic.org/u/adiux)\
**Post date:** [September 18, 2025, 8:21am UTC](https://forum.mautic.org/t/issues-with-preference-center-page/35652/3 "2025-09-18T08:21:17Z")

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Just noticed the same issue in version 6.0.5. Created an issue: [Preference center: the successmessage token is always displayed - not only after submitting the form · Issue #15496 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/15496)