# Just installed 1.3- lots of issues **URL:** \ **Category:** Product Support\ **Created:** [March 4, 2016, 7:53am UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006 "2016-03-04T07:53:34Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sumandahal](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@sumandahal](https://forum.mautic.org/u/sumandahal)\ **Post date:** [March 4, 2016, 7:53am UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/1 "2016-03-04T07:53:34Z")
Hey, I have just installed Mautic 1.3. I have never used mautic before but a heavy user of Marketo/pardot/eloqua so very familiar with marketing automation. Here are some of the issues that I got straight off the bat which meant that I couldn’t use mautic at all: 1. Lead lists These don’t seem to work at all. I have tried basic filters such as email is not empty and it comes back with 0 leads. I have imported over 300 leads but for some reason the filters just dont work. > > > Ok I think this has to do with the cron tasks, I think they were not setup properly. Testing these now. 1. Email link tracking These are not working either. I am not going into the builder but setting up a normal html email. I have tried both {externalllink=url} which seems to redirect the url but using a general url doesn’t seem to work at all. I haven’t read through all the documentation but have gone through enough forum threads. It’s weird because it feels like I am the only one having these issues but at the same time, I am not doing anything wrong or out of the ordinary, these just seem to be basic things that should just work? ---
**Author:** ![sumandahal](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@sumandahal](https://forum.mautic.org/u/sumandahal)\ **Post date:** [March 4, 2016, 7:53am UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/2 "2016-03-04T07:53:34Z")
Hey, I have just installed Mautic 1.3. I have never used mautic before but a heavy user of Marketo/pardot/eloqua so very familiar with marketing automation. Here are some of the issues that I got straight off the bat which meant that I couldn’t use mautic at all: 1. Lead lists These don’t seem to work at all. I have tried basic filters such as email is not empty and it comes back with 0 leads. I have imported over 300 leads but for some reason the filters just dont work. > > > Ok I think this has to do with the cron tasks, I think they were not setup properly. Testing these now. 1. Email link tracking These are not working either. I am not going into the builder but setting up a normal html email. I have tried both {externalllink=url} which seems to redirect the url but using a general url doesn’t seem to work at all. I haven’t read through all the documentation but have gone through enough forum threads. It’s weird because it feels like I am the only one having these issues but at the same time, I am not doing anything wrong or out of the ordinary, these just seem to be basic things that should just work? ---
**Author:** ![williamsdb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williamsdb/32/43_2.png) [@williamsdb](https://forum.mautic.org/u/williamsdb)\ **Post date:** [March 8, 2016, 9:14pm UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/3 "2016-03-08T21:14:32Z")
Hi I have a similar problem with leads in that most no longer open so you cannot se their history. Have a look at the log (Settings \> System Info \> Log) to see if there is any error thrown in there. I have raised an issue on github: [https://github.com/mautic/mautic/issues/1508](https://github.com/mautic/mautic/issues/1508) I hope that there is a quick fix as at present it isn’t much use. ---
**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\ **Post date:** [March 8, 2016, 9:40pm UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/4 "2016-03-08T21:40:22Z")
@williamsdb, have you tried clearing the cache out? If not then I think it may be worth trying because this fixes some funny problems sometimes. You can just delete the app/cache/prod folder. ---
**Author:** ![williamsdb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williamsdb/32/43_2.png) [@williamsdb](https://forum.mautic.org/u/williamsdb)\ **Post date:** [March 9, 2016, 7:57am UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/5 "2016-03-09T07:57:17Z")
@vln104 who’d have thought it - that worked! Thanks for the tip. ---
**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\ **Post date:** [March 9, 2016, 10:59am UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/6 "2016-03-09T10:59:43Z")
@williamsdb glad to have helped. If the issue you raised on github is longer valid then please close it so others do not waste time investigating the issue. Thanks. Linh ---
**Author:** ![williamsdb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/williamsdb/32/43_2.png) [@williamsdb](https://forum.mautic.org/u/williamsdb)\ **Post date:** [March 9, 2016, 11:40am UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/7 "2016-03-09T11:40:18Z")
@vln104 sure I will close the issue but perhaps the upgrade process should clear down the cache? ---
**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\ **Post date:** [March 9, 2016, 12:10pm UTC](https://forum.mautic.org/t/just-installed-1-3-lots-of-issues/6006/8 "2016-03-09T12:10:16Z")
I’m not too sure if the upgrade process clears down the cache or not but it’s a good point if it doesn’t already. In that case I would change the issue title to something like “upgrade process should clear cache” and put a description of the issue.