# Landing Page goes offline **URL:** \ **Category:** Product Support\ **Created:** [May 12, 2020, 2:19pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301 "2020-05-12T14:19:08Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![kevinnash](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kevinnash/32/618_2.png) [@kevinnash](https://forum.mautic.org/u/kevinnash)\ **Post date:** [May 12, 2020, 2:19pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/1 "2020-05-12T14:19:08Z")
**Your software** My Mautic version is:2.16.0 My PHP version is:7.1 **Your problem** My problem is: after creating the landing page the link opens only once in chrome and on the second attempt it shows offline… I clear the cache it reloads. how do I fix the problem. It works fine in safari. These errors are showing in the log: the link to the landing page is mystic.dbfs.ae/mautic/dbfslp Steps I have tried to fix the problem: I tried recreating the Lp and also cleaning the /app/cache ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [May 12, 2020, 2:38pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/2 "2020-05-12T14:38:17Z")
Hi Kevin, Funny… `System administrators, check server logs for errors.` What do they show? (e.g. [https://mystic.dbfs.ae/mautic/s/sysinfo](https://mystic.dbfs.ae/mautic/s/sysinfo)) Greets Ekke * * * _Subscribe to the **Mautic Podcast** at [www.Mauticast.com](http://www.Mauticast.com) - and let me know what topics or interviews you would like to hear!_ _(German version at [www.Mauticast.de](http://www.Mauticast.de))_ ---
**Author:** ![kevinnash](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kevinnash/32/618_2.png) [@kevinnash](https://forum.mautic.org/u/kevinnash)\ **Post date:** [May 12, 2020, 2:42pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/3 "2020-05-12T14:42:27Z")
Thanks Ekke for the reply. This is what I find in the log [2020-05-12 14:29:30] mautic.WARNING: PHP Warning - require(/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php): failed to open stream: No such file or directory - in file /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209 {“className”:“Mautic\LeadBundle\Entity\Lead”,“classMetadata”:"[object] (Doctrine\ORM\Mapping\ClassMetadata: Doctrine\ORM\Mapping\ClassMetadataInfo@000000005dd9690d00000000243a4349)",“proxyClassName”:“Proxies\ **CG** \Mautic\LeadBundle\Entity\Lead”,“fileName”:"/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php"} Vinson ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [May 12, 2020, 2:52pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/4 "2020-05-12T14:52:24Z")
Hm, and in the php error log? ---
**Author:** ![kevinnash](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kevinnash/32/618_2.png) [@kevinnash](https://forum.mautic.org/u/kevinnash)\ **Post date:** [May 12, 2020, 2:58pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/5 "2020-05-12T14:58:57Z")
[2020-05-12 00:13:22] mautic.WARNING: PHP Warning - require(/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php): failed to open stream: No such file or directory - in file /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209 {“className”:“Mautic\LeadBundle\Entity\Lead”,“classMetadata”:"[object] (Doctrine\ORM\Mapping\ClassMetadata: Doctrine\ORM\Mapping\ClassMetadataInfo@000000004b06937f000000004f7b0361)",“proxyClassName”:“Proxies\ **CG** \Mautic\LeadBundle\Entity\Lead”,“fileName”:"/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php"} [2020-05-12 00:13:22] mautic.WARNING: PHP Warning - require(/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php): failed to open stream: No such file or directory - in file /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209 {“className”:“Mautic\LeadBundle\Entity\Lead”,“classMetadata”:"[object] (Doctrine\ORM\Mapping\ClassMetadata: Doctrine\ORM\Mapping\ClassMetadataInfo@000000004b06937f000000004f7b0361)",“proxyClassName”:“Proxies\ **CG** \Mautic\LeadBundle\Entity\Lead”,“fileName”:"/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php"} [2020-05-12 00:13:22] mautic.ERROR: PHP Notice: require(): Failed opening required ‘/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php’ (include\_path=’.:/opt/alt/php72/usr/share/pear’) - in file /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209 [2020-05-12 00:13:22] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Notice: require(): Failed opening required ‘/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php’ (include\_path=’.:/opt/alt/php72/usr/share/pear’) - in file /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209 [2020-05-12 00:13:22] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: “Compile Error: require(): Failed opening required ‘/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php’ (include\_path=’.:/opt/alt/php72/usr/share/pear’)” at /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php line 209 {“exception”:"[object] (Symfony\Component\Debug\Exception\FatalErrorException(code: 0): Compile Error: require(): Failed opening required ‘/home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php’ (include\_path=’.:/opt/alt/php72/usr/share/pear’) at /home/adnamekv/domains/dbfs.ae/public\_html/mystic/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php:209)"} ---
**Author:** ![kevinnash](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kevinnash/32/618_2.png) [@kevinnash](https://forum.mautic.org/u/kevinnash)\ **Post date:** [May 12, 2020, 3:00pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/6 "2020-05-12T15:00:17Z")
Is this what you asked for? I got it from the Log folder. Pardon me I am a newbie. Vinson ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [May 12, 2020, 4:12pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301/7 "2020-05-12T16:12:33Z")
Yes it is. Could it be that there is something wrong with your cache directory? e.g. that on the command line, you ran a “clear cache” with a different user than your web server process? (in that case, remove the cache dir and re-run with the appropriate user (e.g. _sudo -u www-data php app/console cache:clear_)