# Landing page save Error Your request could not be processed, please try again on softaculous **URL:** \ **Category:** Mautic 5 Install/Upgrade Support\ **Created:** [May 15, 2024, 3:48pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079 "2024-05-15T15:48:40Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![chamilton](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chamilton/32/12009_2.png) [@chamilton](https://forum.mautic.org/u/chamilton)\ **Post date:** [May 15, 2024, 3:48pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/1 "2024-05-15T15:48:40Z")
**Your software** My Mautic version is: v5.0.4 My PHP version is: 8.1.28 My Database type and version is: 10.6.17-MariaDB-cll-lve-log Webhost: Name Cheap Softaculous **Your problem** My problem is: Error: Your request could not be processed, please try again, also the check mark just spins. I have found no resolution to this issue the forum makes mention of issues but not how to solve it. Please advise These errors are showing in the log: Error log is empty Steps I have tried to fix the problem: I have tried different version of SQL ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [May 15, 2024, 4:57pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/2 "2024-05-15T16:57:47Z")
Hey there, can you check you haven’t got something like Wordfence or other web application firewall interfering with your Mautic instance? Sometimes it prevents this kind of action from happening. Also worth checking the browser console (via developer tools) to see if there’s any relevant errors. Make sure you try to clear your cache in case there’s something wonky with the cache. Give bin/console mautic:assets:generate a try also, in case there’s maybe an issue with the asset generation. ---
**Author:** ![chamilton](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chamilton/32/12009_2.png) [@chamilton](https://forum.mautic.org/u/chamilton)\ **Post date:** [May 15, 2024, 6:00pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/3 "2024-05-15T18:00:55Z")
Hi @silavapi when I click save in the landing page the developer mode gives the following error. what stick out is the error i highlighrted in bold. also this error in the console as well 1. Deprecated feature used 1. Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check [https://xhr.spec.whatwg.org/](https://xhr.spec.whatwg.org/) . 2. **AFFECTED RESOURCES** ``` 1. 1 **source** 1. **libraries.js:676** ``` please advise 403 Forbidden @media (prefers-color-scheme:dark){body{background-color:#000!important}} # \*\*403\*\* ## Forbidden \*\*Access to this resource on the server is denied!\<\*\*/p\> Proudly powered by LiteSpeed Web Server Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site. ---
**Author:** ![chamilton](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chamilton/32/12009_2.png) [@chamilton](https://forum.mautic.org/u/chamilton)\ **Post date:** [May 16, 2024, 4:55pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/4 "2024-05-16T16:55:15Z")
Follow Up: I hve followed all of the recommended steps cleard cache on browser and in the installation. Still the same results. again I have installed this useing softaculous and I am on a VPS. Any other addtional thoughts on why I can not save landing pages? ---
**Author:** ![lucas\_petrasek](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lucas_petrasek/32/13495_2.png) [@lucas\_petrasek](https://forum.mautic.org/u/lucas_petrasek)\ **Post date:** [January 7, 2025, 10:33pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/6 "2025-01-07T22:33:39Z")
Hi there, I am facing the same error - did anyone find a solution for that? Thanks in advance:) ---
**Author:** ![marcus42](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@marcus42](https://forum.mautic.org/u/marcus42)\ **Post date:** [January 9, 2025, 1:57pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/7 "2025-01-09T13:57:36Z")
Your htaccess is most likely wrong. A 403 means that the server refused to grant access to the resource. ---
**Author:** ![lucas\_petrasek](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lucas_petrasek/32/13495_2.png) [@lucas\_petrasek](https://forum.mautic.org/u/lucas_petrasek)\ **Post date:** [January 9, 2025, 5:52pm UTC](https://forum.mautic.org/t/landing-page-save-error-your-request-could-not-be-processed-please-try-again-on-softaculous/32079/8 "2025-01-09T17:52:43Z")
Hi Marcus, turns out it was due to a CDN settings, after turning it off, it started working perfectly. Although thank you for pointing it out!🙂