# Last active?!

**URL:** <https://forum.mautic.org/t/last-active/6929>\
**Category:** Product Support\
**Created:** [December 21, 2016, 12:55pm UTC](https://forum.mautic.org/t/last-active/6929 "2016-12-21T12:55:35Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Post date:** [December 21, 2016, 12:55pm UTC](https://forum.mautic.org/t/last-active/6929/1 "2016-12-21T12:55:35Z")

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Hey,  
  
  
  
sometimes, I find the order of leads (contacts) reordered due to **last activity** change of a lead/contact.  
  
  
  
But when I click on it, there is no new events.  
  
  
  
I know I should revise the audit log but has anyone encountered similar problems and possibly their cause?  
  
  
  
Best,  
  
D.

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**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Post date:** [December 21, 2016, 12:55pm UTC](https://forum.mautic.org/t/last-active/6929/2 "2016-12-21T12:55:35Z")

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Hey,

sometimes, I find the order of leads (contacts) reordered due to last activity change of a lead/contact.

But when I click on it, there is no new events.

I know I should revise the audit log but has anyone encountered similar problems and possibly their cause?

Best,  
D.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [December 21, 2016, 9:08pm UTC](https://forum.mautic.org/t/last-active/6929/3 "2016-12-21T21:08:16Z")

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If the contact open an email you have sent previous that count as activity or visit you website

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**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Post date:** [December 30, 2016, 6:47pm UTC](https://forum.mautic.org/t/last-active/6929/4 "2016-12-30T18:47:17Z")

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Unfortunately, it must be something else.

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**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Post date:** [January 20, 2017, 12:26pm UTC](https://forum.mautic.org/t/last-active/6929/5 "2017-01-20T12:26:34Z")

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I’ve revised the audit log for a certain lead (contact) and these events are happening:

`(28157, 0, '', 'lead', 'lead', 6544, 'identified', 'a:0:{}', '2017-01-13 21:51:52', 'IP.AD.DR.ESS'),
(28158, 0, '', 'lead', 'lead', 6544, 'update', 'a:1:{s:6:"fields";a:1:{s:16:"attribution_date";a:2:{i:0;s:0:"";i:1;N;}}}', '2017-01-13 21:52:12', 'IP.AD.DR.ESS'),
(28169, 0, '', 'lead', 'lead', 6544, 'update', 'a:1:{s:6:"fields";a:1:{s:16:"attribution_date";a:2:{i:0;s:0:"";i:1;N;}}}', '2017-01-14 08:47:49', 'IP.AD.DR.ESS'),
(28170, 0, '', 'lead', 'lead', 6544, 'update', 'a:1:{s:6:"fields";a:1:{s:16:"attribution_date";a:2:{i:0;s:0:"";i:1;N;}}}', '2017-01-14 08:48:10', 'IP.AD.DR.ESS');`

So obviously updates indeed happen, and the ATTRIBUTION\_DATE field gets updated.

The funny part here is that I don’t know what Attribution in Mautic even is, and why does it get updated since no page visits occur on this lead. Hence, these updates affect “last activity” on a lead and I don’t know what generates them.

Any ideas?

Best,  
D.

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**Author:** ![patrykkalinowski](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@patrykkalinowski](https://forum.mautic.org/u/patrykkalinowski)\
**Post date:** [January 24, 2017, 10:03pm UTC](https://forum.mautic.org/t/last-active/6929/6 "2017-01-24T22:03:57Z")

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I think you have much bigger chances to have this resolved by posting a [github issue](https://github.com/mautic/mautic). Looks like a technical quirk.

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**Author:** ![griemer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/griemer/32/108_2.png) [@griemer](https://forum.mautic.org/u/griemer)\
**Post date:** [May 12, 2017, 6:19am UTC](https://forum.mautic.org/t/last-active/6929/7 "2017-05-12T06:19:39Z")

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Does anyone have the answer to this? I also wonder what it means if a contacts ‘Last active’ is today, but when I look in the history the last event was months ago.

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**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Post date:** [May 12, 2017, 6:28am UTC](https://forum.mautic.org/t/last-active/6929/8 "2017-05-12T06:28:34Z")

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Yeah, this still happens. As mentioned above, audit log says it’s related to attribution. IDK what that is.

And yes, it’s annoying seeing contacts floating up the contacts list where there are no events in their timelines.

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**Author:** ![pageagency](https://avatars.discourse-cdn.com/v4/letter/p/74df32/32.png) [@pageagency](https://forum.mautic.org/u/pageagency)\
**Post date:** [May 14, 2017, 7:29pm UTC](https://forum.mautic.org/t/last-active/6929/9 "2017-05-14T19:29:44Z")

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I am am having the same issue. Last Active seems to have no baring on any real actions. Has anyone figured this out?

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<div class="post-metadata">

**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Post date:** [May 15, 2017, 4:56am UTC](https://forum.mautic.org/t/last-active/6929/10 "2017-05-15T04:56:18Z")

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No, I still don’t get it. Yet it happens.

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**Author:** ![pageagency](https://avatars.discourse-cdn.com/v4/letter/p/74df32/32.png) [@pageagency](https://forum.mautic.org/u/pageagency)\
**Post date:** [June 19, 2017, 9:05pm UTC](https://forum.mautic.org/t/last-active/6929/11 "2017-06-19T21:05:45Z")

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Bump! Still major inconsistencies with “Last Active”. In contacts it might say 4 days ago, but when I click on the contact the last activity was last year. Thoughts?

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**Author:** ![andrass](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/andrass/32/524_2.png) [@andrass](https://forum.mautic.org/u/andrass)\
**Post date:** [September 30, 2017, 10:07am UTC](https://forum.mautic.org/t/last-active/6929/12 "2017-09-30T10:07:41Z")

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@pageagency : Look here : [https://github.com/mautic/mautic/issues/3184](https://github.com/mautic/mautic/issues/3184)
