# Lead List only works if user is "English"

**URL:** https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066
**Category:** Product Support
**Created:** [July 20, 2015, 11:37am UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066 "2015-07-20T11:37:48Z")
**Posts on this page:** 10
**Page:** 1

<div class="post-metadata">

### Author: ![IcemanX](https://avatars.discourse-cdn.com/v4/letter/i/4da419/32.png) [@IcemanX](https://forum.mautic.org/u/IcemanX)
#### Post date: [July 20, 2015, 11:37am UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/1 "2015-07-20T11:37:48Z")

</div>

Hello,  
  
  
  
we created some lead lists in Mautic, all our user accounts use default language “German”.  
  
We are wondering why the leads in the “Lead Smart Lists” are only visible when the user account language is set to “English”.  
  
  
  
**Is it a bug?**  
  
  
  
We tried also with user account language “Italian”, which is also not working.  
  
  
  
For example: the list shows, that it contains 580 leads, if we click on the link [http://mydomain.com/s/leads?search=list%3Amailinglistetest](http://mydomain.com/s/leads?search=list%3Amailinglistetest)  
  
the message “No results found” shows.  
  
  
  
If we change than the user account language to “English”, everything work fine.  
  
  
  
regards  
  
Ricardo

---

<div class="post-metadata">

### Author: ![IcemanX](https://avatars.discourse-cdn.com/v4/letter/i/4da419/32.png) [@IcemanX](https://forum.mautic.org/u/IcemanX)
#### Post date: [July 21, 2015, 12:15pm UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/2 "2015-07-21T12:15:27Z")

</div>

Hi, I’m tested and now it show results. But it seems, it show now on each list all leads.

---

<div class="post-metadata">

### Author: ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)
#### Post date: [July 20, 2015, 7:52pm UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/3 "2015-07-20T19:52:00Z")

</div>

Hi IcemanX:

We have a bug fix set up for testing:

[https://github.com/mautic/mautic/pull/692](https://github.com/mautic/mautic/pull/692)

Could you try this fix by replacing the file mentioned with the one in the commit?

---

<div class="post-metadata">

### Author: ![IcemanX](https://avatars.discourse-cdn.com/v4/letter/i/4da419/32.png) [@IcemanX](https://forum.mautic.org/u/IcemanX)
#### Post date: [July 20, 2015, 11:37am UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/4 "2015-07-20T11:37:48Z")

</div>

Hello,

we created some lead lists in Mautic, all our user accounts use default language “German”.  
We are wondering why the leads in the “Lead Smart Lists” are only visible when the user account language is set to “English”.

Is it a bug?

We tried also with user account language “Italian”, which is also not working.

For example: the list shows, that it contains 580 leads, if we click on the link [http://mydomain.com/s/leads?search=list%3Amailinglistetest](http://mydomain.com/s/leads?search=list%3Amailinglistetest)  
the message “No results found” shows.

If we change than the user account language to “English”, everything work fine.

regards  
Ricardo

---

<div class="post-metadata">

### Author: ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)
#### Post date: [July 20, 2015, 2:35pm UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/5 "2015-07-20T14:35:53Z")

</div>

Hi IcemanX:

I just tested this myself and I believe I can confirm this indeed a bug. I created a report: [https://github.com/mautic/mautic/issues/690](https://github.com/mautic/mautic/issues/690)

Thanks for reporting this, we’ll work on a fix asap!

---

<div class="post-metadata">

### Author: ![IcemanX](https://avatars.discourse-cdn.com/v4/letter/i/4da419/32.png) [@IcemanX](https://forum.mautic.org/u/IcemanX)
#### Post date: [July 29, 2015, 5:44am UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/6 "2015-07-29T05:44:49Z")

</div>

Something new about this problem?  
We still waiting to go productive with mautic.

---

<div class="post-metadata">

### Author: ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)
#### Post date: [July 29, 2015, 1:14pm UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/7 "2015-07-29T13:14:32Z")

</div>

Hi IcemanX:

Could you post a screenshot example of your issue? I’ll follow up and see if I can reproduce. Thanks for bumping this one!

---

<div class="post-metadata">

### Author: ![IcemanX](https://avatars.discourse-cdn.com/v4/letter/i/4da419/32.png) [@IcemanX](https://forum.mautic.org/u/IcemanX)
#### Post date: [August 5, 2015, 9:32am UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/8 "2015-08-05T09:32:13Z")

</div>

I can’t attach files here.

---

<div class="post-metadata">

### Author: ![tiennhatnguyen](https://avatars.discourse-cdn.com/v4/letter/t/8edcca/32.png) [@tiennhatnguyen](https://forum.mautic.org/u/tiennhatnguyen)
#### Post date: [July 29, 2017, 1:48am UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/9 "2017-07-29T01:48:58Z")

</div>

Hello,  
I have same problem but in Vietnamese. I am using version 2.9.1  
I have thousands of contact in English, however, when I change to Vietnamese, Mautic cannot see any contact and show empty page.

---

<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/lead-list-only-works-if-user-is-english/2066/10 "2020-02-02T22:58:52Z")

</div>


