# Leads are not tracking visited pages **URL:** \ **Category:** Product Support\ **Created:** [August 10, 2015, 2:36am UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163 "2015-08-10T02:36:44Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![rubenr11](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rubenr11](https://forum.mautic.org/u/rubenr11)\ **Post date:** [August 10, 2015, 2:36am UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/1 "2015-08-10T02:36:44Z")
Hello, I am new on mautic, after I added the cron job and the mtrack.gif and all sees to be fine, the leads are not tracking the visited pages. What could be wrong or what I am doing wrong. Thanks ---
**Author:** ![rubenr11](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rubenr11](https://forum.mautic.org/u/rubenr11)\ **Post date:** [August 10, 2015, 2:36am UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/2 "2015-08-10T02:36:44Z")
Hello, I am new on mautic, after I added the cron job and the mtrack.gif and all sees to be fine, the leads are not tracking the visited pages. What could be wrong or what I am doing wrong. Thanks ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [August 10, 2015, 7:16am UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/3 "2015-08-10T07:16:50Z")
Hi, could you post here a link to 1. Your Mautic installation (where the login to Mautic screen is) 2. The website where you inserted the tracking pixel into? Have you used some CMS plugin to insert the tracking pixel or have you just inserted the code yourself? ---
**Author:** ![rubenr11](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rubenr11](https://forum.mautic.org/u/rubenr11)\ **Post date:** [August 10, 2015, 3:58pm UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/4 "2015-08-10T15:58:30Z")
Hello, thanks for answer, The Mautic installation is in [http://www.clickmarketing.com.mx/ma/](http://www.clickmarketing.com.mx/ma/) and the site inserted in is [http://www.b1sales.com](http://www.b1sales.com) Initially I inserted the tracking pixel with the WordPress plugin but I saw not tracking info on any leads, so I detective the plugin and inserted directly in section on my WordPress where I inserted other script codes. Thanks Ruben ---
**Author:** ![rubenr11](https://avatars.discourse-cdn.com/v4/letter/r/779978/32.png) [@rubenr11](https://forum.mautic.org/u/rubenr11)\ **Post date:** [August 10, 2015, 4:00pm UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/5 "2015-08-10T16:00:41Z")
Today I see some tracking info but is like intermittent, I see some data from yesterday but today tracking is not there so maybe the tracking fuctionality works just certain time after fill a form and not later ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [August 11, 2015, 5:44am UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/6 "2015-08-11T05:44:32Z")
I don’t see any problem with the tracking pixel. It is configured correctly and loaded just fine. Mautic is able to track all visits to that website. ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 28, 2015, 6:31pm UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/7 "2015-09-28T18:31:38Z")
@escopecz , my case is the same. 1. Tracking pixel at [www.diabetesequilibrada.com](http://www.diabetesequilibrada.com) 2. Mautic hosted at [2effes.com](http://2effes.com) When I visit landing page throught email next campaign event not occurs and clicks score table remais “0” into “manage emails” menu. I’ve changed the campaign workflow to land at: A) [2effes.com/confirmado](http://2effes.com/confirmado) by landing page tamplate B) [www.diabetesequilibrada.com/eu-quero/inscricao-confirmada/](http://www.diabetesequilibrada.com/eu-quero/inscricao-confirmada/) by _[diabetesequilibrada.com](http://diabetesequilibrada.com)_ URL field popup into workflow ![](http://2effes.com/tracking.jpg) ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 28, 2015, 9:17pm UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/8 "2015-09-28T21:17:15Z")
Should be this link causing non tracking clicks? ![](http://2effes.com/link.jpg) This link is generated by Sendgrip. ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 29, 2015, 1:18am UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/9 "2015-09-29T01:18:18Z")
Reading another post I’ve found this! Man… It was driving me crazy… > [@1175:@alanhartless](#): > > Also make sure that you are not testing in the same browser that you are logged into Mautic with. Mautic may not track your page hit then as it excludes “logged in” sessions to prevent skewing the stats with “test” hits. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/leads-are-not-tracking-visited-pages/2163/10 "2020-02-02T22:58:08Z")