# Leads with same IP merge

**URL:** <https://forum.mautic.org/t/leads-with-same-ip-merge/2878>\
**Category:** General Discussion\
**Created:** [December 1, 2015, 5:06pm UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878 "2015-12-01T17:06:20Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jodumont](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@jodumont](https://forum.mautic.org/u/jodumont)\
**Post date:** [December 1, 2015, 5:06pm UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/1 "2015-12-01T17:06:20Z")

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Hi;  
  
  
  
I just testing my first campaign and when people have the same IP, but not the same email, name or …  
  
they merge into one lead!!  
  
  
  
It is normal ?  
  
and How I could avoid that

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**Author:** ![jodumont](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@jodumont](https://forum.mautic.org/u/jodumont)\
**Post date:** [December 1, 2015, 5:06pm UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/2 "2015-12-01T17:06:20Z")

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Hi;

I just testing my first campaign and when people have the same IP, but not the same email, name or …  
they merge into one lead!!

It is normal ?  
and How I could avoid that

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**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\
**Post date:** [December 2, 2015, 11:56am UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/3 "2015-12-02T11:56:29Z")

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Please have a look here

[https://www.mautic.org/community/index.php/1203-ip-adress-for-leads](https://www.mautic.org/community/index.php/1203-ip-adress-for-leads)

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**Author:** ![vascoas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/vascoas/32/951_2.png) [@vascoas](https://forum.mautic.org/u/vascoas)\
**Post date:** [February 19, 2016, 11:44am UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/4 "2016-02-19T11:44:21Z")

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@vln104 the link only talks about the kiosk form mode as a way to not use IP addresses to merge leads, when a form (with kiosk mode enabled) is filled.

What I found most annoying is that mautic automatically merges lead information even when unique lead fields are present. Suppose there is lead A with email [a@lead.com](mailto:a@lead.com) and lead B with email [b@lead.com](mailto:b@lead.com). And that I have a landing page that uses pixel tracking (mtracking.gif) to capture some relevant lead information in a way that email is used to identify leads (e.g. http://\<mautic.domain\>/mtracking.gif?email=[lead@email](mailto:lead@email)&=).

If both leads access this landing page with the same IP address (e.g. leads access from the same office space/router) and tracking pixel is called as I suggested in my example; then Mautic will merge lead A with B - which is something it shouldn’t do.

Anyone knows a way to disable IP merge in this case (via tracking pixel, or disable IP merge at all)?

Thanks in advance.

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**Author:** ![vascoas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/vascoas/32/951_2.png) [@vascoas](https://forum.mautic.org/u/vascoas)\
**Post date:** [February 19, 2016, 4:27pm UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/5 "2016-02-19T16:27:47Z")

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Apparently there is a thread that is dedicated to the case that I previously reported: [https://www.mautic.org/community/index.php/891-using-mautic-in-mobile-app/p1](https://www.mautic.org/community/index.php/891-using-mautic-in-mobile-app/p1)

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**Author:** ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)\
**Post date:** [February 20, 2016, 12:22pm UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/6 "2016-02-20T12:22:38Z")

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Hi @vascoas, it just clicked that you are not using Mautic forms to capture the lead details. I haven’t used the tracking pixel to track pages elsewhere so couldn’t share any experience with you. Hopefully someone else will help.

Linh

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/leads-with-same-ip-merge/2878/7 "2020-02-02T22:56:53Z")

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