# Link broke (404)

**URL:** <https://forum.mautic.org/t/link-broke-404/21956>\
**Category:** Product Support\
**Created:** [December 9, 2021, 8:53pm UTC](https://forum.mautic.org/t/link-broke-404/21956 "2021-12-09T20:53:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![leonardoborlot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/leonardoborlot/32/72_2.png) [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\
**Post date:** [December 9, 2021, 8:53pm UTC](https://forum.mautic.org/t/link-broke-404/21956/1 "2021-12-09T20:53:16Z")

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**Your software**  
My Mautic version is: 3.3.3  
My PHP version is: 7.3  
My Database type and version is: mysql8

**Your problem**  
Hi guys

When I send an email with a link and in tthis link I put a token pulling a url from contact field, the final link retun me 404. example:` <a href="{contactfield=website}">NOVO LINK</a>`

but, if I place the link diret on the html linke {contactfield=link\_lime} and mautic convert to html:  
`<span class="atwho-inserted" data-atwho-at-query="{lin" data-fr-verified="true">{contactfield=link_lime}</span>‍`

It works.

The some problema with the hash witch Mautic was creating when the email was sent to contacts.

Any ont know how solve this?

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**Author:** ![leoschuler](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/leoschuler/32/4798_2.png) [@leoschuler](https://forum.mautic.org/u/leoschuler)\
**Post date:** [December 14, 2021, 2:17pm UTC](https://forum.mautic.org/t/link-broke-404/21956/2 "2021-12-14T14:17:49Z")

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hi my friend, are you still having this problem?,  
I notice the first example you use the website contact field and the second one you used link\_lime contact field, was that the intention?

update: I tested in my environment (v3.3.3) and the link worked using `<a href="{contactfield=website}">NOVO LINK</a>`

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**Author:** ![leonardoborlot](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/leonardoborlot/32/72_2.png) [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\
**Post date:** [December 15, 2021, 4:02pm UTC](https://forum.mautic.org/t/link-broke-404/21956/3 "2021-12-15T16:02:59Z")

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Hi Leo, did I found the problem, was our loadbalancer, it was broking the complex links