# Links mixed up if contact receive two similar emails - how to solve email caching in gmail properly?

**URL:** <https://forum.mautic.org/t/links-mixed-up-if-contact-receive-two-similar-emails-how-to-solve-email-caching-in-gmail-properly/35468>\
**Category:** Product Support\
**Created:** [April 7, 2025, 7:06am UTC](https://forum.mautic.org/t/links-mixed-up-if-contact-receive-two-similar-emails-how-to-solve-email-caching-in-gmail-properly/35468 "2025-04-07T07:06:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![samuelfk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/samuelfk/32/12606_2.png) [@samuelfk](https://forum.mautic.org/u/samuelfk)\
**Post date:** [April 7, 2025, 7:06am UTC](https://forum.mautic.org/t/links-mixed-up-if-contact-receive-two-similar-emails-how-to-solve-email-caching-in-gmail-properly/35468/1 "2025-04-07T07:06:41Z")

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Hi,

Links are always a complete mess if a contact receive two emails that are very similar, even if some parts differ in the email. This is a problem because:

- Some emails are re-used several times such as confirmation emails etc.
- Sometimes a contact is on several lists and want to receive email twice
- Sometimes we need to correct an email and send it out again

It is therefor important to find a way to make sure gmail not caches the email wrongly and mess upp all links in them! Several of our users have complained about this - buttons in our emails are not working and leading to the wrong webpage.

What is the solution? Is this a bug in Mautic that should be fixed?

Best,  
Samuel

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [April 7, 2025, 8:10am UTC](https://forum.mautic.org/t/links-mixed-up-if-contact-receive-two-similar-emails-how-to-solve-email-caching-in-gmail-properly/35468/2 "2025-04-07T08:10:26Z")

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Hey there, i have tried to read your mail and understand what the exact problem is, however it is not clear.

Could you give some concrete examples of what exactly is happening ?

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**Author:** ![samuelfk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/samuelfk/32/12606_2.png) [@samuelfk](https://forum.mautic.org/u/samuelfk)\
**Post date:** [May 1, 2025, 1:44pm UTC](https://forum.mautic.org/t/links-mixed-up-if-contact-receive-two-similar-emails-how-to-solve-email-caching-in-gmail-properly/35468/3 "2025-05-01T13:44:10Z")

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Hi Mikew, sorry for late reply! The problem seems to appear even if I have not sent too similar emails. A totally new contact just reported broken that all links was mixed up in the email, this is very frustrering since I don’t know how to solve it.

Link an click tracking is also broken, maybe the error starts here:

“[Samtal om: Pengar - del 2 | Arbetets museum](https://www.arbetetsmuseum.se/evenemang/samtal-om-pengar-del-2/)]mellan”

From mautic link tracking, it has added “/]mellan” in end of link, which is strange! I cannot find errors in MLM code.

Concrete example of what is happning, I can farward email to you if you email me at [samuel.kazen@gmail.com](mailto:samuel.kazen@gmail.com) if you have time to look a little bit into this 🙂

In short:

All links are wrong, when people click one link they come to another of the links.