# Links not working in Emails **URL:** \ **Category:** Product Support\ **Created:** [June 13, 2015, 12:14am UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957 "2015-06-13T00:14:57Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [June 13, 2015, 12:14am UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/1 "2015-06-13T00:14:57Z")
Hello, I am trying to send email that include links to landing pages but they do not seem to be working correctly, when I send an email the link shows this, {pagelink=1} and not an actual URL to the landing page. Why is this happening? ---
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [June 13, 2015, 12:14am UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/2 "2015-06-13T00:14:57Z")
Hello, I am trying to send email that include links to landing pages but they do not seem to be working correctly, when I send an email the link shows this, {pagelink=1} and not an actual URL to the landing page. Why is this happening? ---
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [June 17, 2015, 1:49pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/3 "2015-06-17T13:49:07Z")
Just wondering, does anyone know when this will be fixed? (I only ask because this is the only thing from holding our company back from using mautic) ---
**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\ **Post date:** [June 20, 2015, 6:43am UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/4 "2015-06-20T06:43:51Z")
Hi @onlineth, Is this happening for any email sent or only for the Send Example emails? Are any of the tokens replaced? Also just to confirm, the landing page you want to send has an ID of # 1 right? Thanks! Alan ---
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [June 20, 2015, 1:50pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/5 "2015-06-20T13:50:33Z")
Yes, it is happening in the send example emails too. None of the tokens are being replaced. Yes, the landing page’s ID is 1. I also tried reinstalling mautic on my server but still no luck:( ---
**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\ **Post date:** [June 20, 2015, 4:09pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/6 "2015-06-20T16:09:16Z")
I expect it to happen in the send example emails as we aren’t replacing tokens for it. But it definitely should not be happening for live emails. What mail transport are you using? Can you post an example email that this is happening with? Thanks, Alan ---
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [June 20, 2015, 10:48pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/7 "2015-06-20T22:48:55Z")
I am using “Other SMTP” (Amazon SES with the Oregon region) Here is an example, (Builder) ![](http://i.imgur.com/m4ajN4l.png) (Web View) ![](http://i.imgur.com/mSKiJr2.png) (Email View) ![](http://i.imgur.com/4FhndM1.png) ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 28, 2015, 4:44pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/8 "2015-09-28T16:44:20Z")
Hi, I’m getting same issue. My scene: 1. [mysite.com](http://mysite.com) get new leads. 2. [mymautic.com](http://mymautic.com) (yes, hosted on different domain) manages leads. 3. Email sent via Sendgrid arrives inbox. When I click on the landing page’s link to trigger campaign, Mautic is not tracking the hit. Then next campaign event not occurs. @ninjoan , could you help too? ---
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [September 28, 2015, 4:47pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/9 "2015-09-28T16:47:13Z")
@Sokoban Did you try this in an actual campaign? For me, when I tried it in an actual campaign I setup, it worked ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 28, 2015, 4:53pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/10 "2015-09-28T16:53:05Z")
@onlineth , yes, it’s a fresh new campaign running on Mautic 1.2.0. When I verify email template at “manage email” menu there’s no clicks tracked. ---
**Author:** ![onlineth](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@onlineth](https://forum.mautic.org/u/onlineth)\ **Post date:** [September 28, 2015, 4:54pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/11 "2015-09-28T16:54:19Z")
Hmm, that’s odd, idk then ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 28, 2015, 4:57pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/12 "2015-09-28T16:57:40Z")
When I test same scene via [Mautic.com](http://Mautic.com) then it works… ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 29, 2015, 12:38am UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/13 "2015-09-29T00:38:55Z")
@onlineth , I guess I’ve discovered the problem. I’m using Sendgrid SMTP service for sending emails. Image shows the link inside the email sent by Mautic: ![](http://2effes.com/link.jpg) So Mautic can’t track the click. This link is redirect to the landing page that I set. ---
**Author:** ![Sokoban](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Post date:** [September 29, 2015, 1:17am UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/14 "2015-09-29T01:17:31Z")
Reading another post I’ve found this! Man… It was driving me crazy… > [@1175:@alanhartless](#): > > Also make sure that you are not testing in the same browser that you are logged into Mautic with. Mautic may not track your page hit then as it excludes “logged in” sessions to prevent skewing the stats with “test” hits. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/links-not-working-in-emails/1957/15 "2020-02-02T22:58:08Z")