# List emails not publishing

**URL:** <https://forum.mautic.org/t/list-emails-not-publishing/3617>\
**Category:** Product Support\
**Created:** [April 27, 2016, 7:43pm UTC](https://forum.mautic.org/t/list-emails-not-publishing/3617 "2016-04-27T19:43:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![williajjc](https://avatars.discourse-cdn.com/v4/letter/w/dc4da7/32.png) [@williajjc](https://forum.mautic.org/u/williajjc)\
**Post date:** [April 27, 2016, 7:43pm UTC](https://forum.mautic.org/t/list-emails-not-publishing/3617/1 "2016-04-27T19:43:44Z")

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Hi. I’ve created a list which captures leads. I’ve tested this and it does indeed successfully capture and list the leads. The lead is generated from a form on my website. When a user requests a demo, the lead must be captured (this happens) and a email with the demo details be sent (does not happen).  
  
  
  
I created the list email, but it remains in the unpublished state and the toggle button is greyed out. This is only for list emails. Template emails are available for sending. I clicked on send to test the email and it worked fine. I’m running SAAS version.  
  
What am I doing wrong?  
  
 ![list email.png](http://www.masscom.com/list%20email.png)

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**Author:** ![williajjc](https://avatars.discourse-cdn.com/v4/letter/w/dc4da7/32.png) [@williajjc](https://forum.mautic.org/u/williajjc)\
**Post date:** [April 27, 2016, 7:43pm UTC](https://forum.mautic.org/t/list-emails-not-publishing/3617/2 "2016-04-27T19:43:44Z")

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Hi. I’ve created a list which captures leads. I’ve tested this and it does indeed successfully capture and list the leads. The lead is generated from a form on my website. When a user requests a demo, the lead must be captured (this happens) and a email with the demo details be sent (does not happen).

I created the list email, but it remains in the unpublished state and the toggle button is greyed out. This is only for list emails. Template emails are available for sending. I clicked on send to test the email and it worked fine. I’m running SAAS version.  
What am I doing wrong?  
 ![](http://www.masscom.com/list%20email.png)

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**Author:** ![tudragon](https://avatars.discourse-cdn.com/v4/letter/t/ce7236/32.png) [@tudragon](https://forum.mautic.org/u/tudragon)\
**Post date:** [April 28, 2016, 1:27am UTC](https://forum.mautic.org/t/list-emails-not-publishing/3617/3 "2016-04-28T01:27:34Z")

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Nothing wrong. List emails just can’t be published; they can only be sent.

Besides the “Edit” button, there is a down arrow button. Click it and the “send” option should appear ;).