# Looking for feedback on errors

**URL:** <https://forum.mautic.org/t/looking-for-feedback-on-errors/24948>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [August 3, 2022, 4:24pm UTC](https://forum.mautic.org/t/looking-for-feedback-on-errors/24948 "2022-08-03T16:24:34Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![nydamon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nydamon/32/343_2.png) [@nydamon](https://forum.mautic.org/u/nydamon)\
**Post date:** [August 3, 2022, 4:24pm UTC](https://forum.mautic.org/t/looking-for-feedback-on-errors/24948/1 "2022-08-03T16:24:34Z")

</div>

**Your software**  
My Mautic version is: 4.2  
My PHP version is: 7.4.28  
My Database type and version is: 10.4.21-MariaDB-log

Does anyone have any feedback on the errors below?

These errors are showing in the log:

[2022-08-03 08:36:22] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /var/www/html/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Collection/Cells.php - at line 410

[2022-08-03 08:36:22] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in file /var/www/html/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Collection/Cells.php - at line 410

[2022-08-03 11:32:17] mautic.NOTICE: PHP Notice - SessionHandler::gc(): ps\_files\_cleanup\_dir: opendir(/var/lib/php/sessions) failed: Permission denied (13) - in file /var/www/html/vendor/symfony/http-foundation/Session/Storage/Handler/StrictSessionHandler.php - at line 106 {“maxlifetime”:1440}

[2022-08-03 07:17:09] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /var/www/html/app/bundles/CoreBundle/Doctrine/Type/UTCDateTimeType.php - at line 81

---

<div class="post-metadata">

**Author:** ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)\
**Post date:** [August 3, 2022, 4:40pm UTC](https://forum.mautic.org/t/looking-for-feedback-on-errors/24948/2 "2022-08-03T16:40:37Z")

</div>

By reading the error message, look like the script is exceeding the max time which is allowed by php.

I would think first thing is to check the maximum\_execution\_time in php.ini maybe increase it some.