# Mail always drop on spam

**URL:** <https://forum.mautic.org/t/mail-always-drop-on-spam/21896>\
**Category:** Product Support\
**Created:** [December 4, 2021, 1:23pm UTC](https://forum.mautic.org/t/mail-always-drop-on-spam/21896 "2021-12-04T13:23:57Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![dibbal21](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dibbal21/32/6268_2.png) [@dibbal21](https://forum.mautic.org/u/dibbal21)\
**Post date:** [December 5, 2021, 7:27am UTC](https://forum.mautic.org/t/mail-always-drop-on-spam/21896/21 "2021-12-05T07:27:24Z")

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Mais quand j’envoie des mails directement via postal , mes mails ne sont pas spam

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 5, 2021, 7:31am UTC](https://forum.mautic.org/t/mail-always-drop-on-spam/21896/22 "2021-12-05T07:31:00Z")

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Do you mean when u send individual emails to your test? That is because its 1 email. And because its a test with no bulk header and other mass sending related info.

When u send bulk totally different rules apply to you.

Just because you spambox 10 ppl doesnt mean you spambox 1000.

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**Author:** ![dibbal21](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dibbal21/32/6268_2.png) [@dibbal21](https://forum.mautic.org/u/dibbal21)\
**Post date:** [December 5, 2021, 8:22am UTC](https://forum.mautic.org/t/mail-always-drop-on-spam/21896/23 "2021-12-05T08:22:56Z")

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oui quand j’ai envoyé des mails à 5 personnes sur Postal , je ne suis pas en spam ! mais quand j’envoie pour 5 personnes sur mautic , ils sont directement au spam .

Oui vous avez totalement raison à ce point

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 5, 2021, 6:49pm UTC](https://forum.mautic.org/t/mail-always-drop-on-spam/21896/24 "2021-12-05T18:49:03Z")

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I depends on many things, but for sure not Mautic is the culprit.

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